Patient Representative

Overview

Hours of Work: 830-530p

Days Of Week: M-F

Work Shift: 8X5 Day (United States of America)

Your Job:

• Greet, instruct and schedule patients, register patients into the computer system, and determine their insurance benefits. Serve as a liaison between patient and clinical support staff.

• High school education or equivalent
• 2 years in a front office using Medical Management software
• Typing or data entry at 40 wpm
• Working knowledge of medical terminology and coding

• Greets patients in a prompt, courteous and helpful manner.
• Checks-in patients, verifies and updates demographic and insurance information to the medical record.
• Collects payments and enters charges into computer system.
• Registers new patients into computer system and verifies all patients’ addresses, telephone numbers and insurance information.
• Answers telephone, screens calls, takes messages, and conveys information to appropriate parties.
• Proficiency with medical office technology systems.
• Maintains work area and reception area in neat and orderly manner.
• Advises Office Manager of problems and concerns in the Front Office and helps in problem solving.
• Attends educational and staff meetings as scheduled.
• Works with other staff members to foster a team approach to the highest quality of patient care and staff cooperation.
• Supports clinic efficiency and cohesion.

Methodist Medical Group is the North Texas physician organization affiliated with Methodist Health System. Our fast-growing network of providers includes more than 92 MMG ambulatory clinics, an urgent care clinic, and a virtual care service known as Methodist

NOW. Our employees enjoy competitive salaries and a comprehensive benefits package from Methodist Health System, which includes medical, dental, and vision insurance; a matched retirement plan; an employee wellness program; and more. The opportunities for career growth are equally generous. Our affiliation means being part of an award-winning workplace:

• Newsweek’s America’s Most Admired Workplaces 2026
• Glassdoor’s Best-Led Companies 2025
• Fortune’s Best Workplaces in Health Care 2025
• Great Place to Work Certified
• Glassdoor’s Best Places to Work 2025
• TIME’s Best Companies for Future Leaders 2025
• Military Friendly – Gold Employer 2025
• Newsweek’s America’s Greatest Workplaces for Mental Well-Being 2025
• Becker’s Healthcare Top Places to Work in Healthcare 2025
• Newsweek’s Greatest Workplaces 2025