Revenue Cycle Supervisor

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The US Oncology Network is looking for a Revenue Cycle Supervisor to join our team at Texas Oncology
. This full‑time position will support the Imaging/Diagnostics Department at our 3001

E. President George Bush Hwy, Suite 100 location in Richardson, Texas. Typical work week is Monday through Friday, 8:00 a.m. – 5:00 p.m.

Note from Hiring Manager
:
You will have the ability to help a growing department!

As a part of the US Oncology Network, Texas Oncology delivers high‑quality, evidence‑based care to patients close to home. Texas Oncology is the largest community oncology provider in the country and has approximately 530 providers in 280+ sites across Texas. Texas Oncology is one of the nation’s largest networks of community‑based oncology physicians dedicated to advancing cancer care in America. The US Oncology Network is supported by McKesson Corporation focused on empowering a vibrant and sustainable community patient care delivery system.

Supervises the day to day revenue cycle operations in order to maximize the collection of medical services payments and reimbursements from patients, insurance carriers, financial aid, and guarantors. Supports and adheres to the US Oncology Compliance Program, including the Code of Ethics and Business Standards, and US Oncology's Shared Values.

• Supervise the daily business functions of the patient visit from point of entry to accurate adjudication of the patient’s accounts. Scope of responsibilities includes appointment scheduling, insurance eligibility processes; charge processing; claim submission and processing; payment processing; collections and accounts receivable management; denial management; reporting of results and analysis; concurrent and retrospective auditing; proper coding; credentialing; customer services relative to revenue cycle;
  
  training and development relative to revenue cycle; analytics, and all other revenue cycle management activities. Resolve escalated and unique revenue cycle issues.
• Responsible for quality work, meeting deadlines, and adherence to the Practices Standard Operating Procedures (SOPs); regularly audit staff work to ensure compliance.
• Monthly, prepare revenue cycle financial analysis, including aged accounts. Monitor and assess business metrics in order to refine processes and improve. Guide individuals and teams toward priorities; clarify roles and responsibilities of others; coordinate resources to meet objectives. Cascade goals down to staff annual objectives.
• Champion new initiatives; act as catalyst of change and stimulate others to change; pave the way for needed changes; manage implementation effectively. Step forward to address difficult issues; put self on the line to deal with important problems; take ownership and accountability.
• Develop, implement, and maintain the Practice’s revenue cycle training materials. Conduct training of SOPs, systems, metrics, government regulations, and etc.
• Responsible for the overall coordination of front office duties to include scheduling, check‑in, and co‑pay/co‑insurance collection.
• Attract high‑caliber people, accurately assess strengths and development needs of employees; provide timely, specific feedback and helpful coaching; provide challenging assignments and opportunities for development. Responsible for interviewing, recommending hires, assessing performance, recommending salary changes, and progressive discipline. Enforce adherence to the Practice’s and US Oncology policies.
• Other duties as requested or assigned.

• Associate’s degree in Finance, Business or equivalent OR four years revenue cycle experience required.
• At least four (4) years of medical revenue cycle work experience required with a consistent track record of achieving metrics.
• Two years experience managing, delegating, and following up on work priorities of others is strongly desired.
• Individual must have strong knowledge of medical insurance billing and collections with CPT, ICD‑9, and HCPCS coding and medical terminology, as well as an overall understanding of managed care products (HMO, PPO, etc.).
• Proficiency…