Operations Associate

Texas Capital is built to help businesses and their leaders. Our depth of knowledge and expertise allows us to bring the best of the big firms at a scale that works for our clients, with highly experienced bankers who truly invest in people's success - today and tomorrow.

While we are rooted in core financial products, we are differentiated by our approach. Our bankers are seasoned financial experts who possess deep experience across a multitude of industries. Equally important, they bring commitment - investing the time and resources to understand our clients' immediate needs, identify market opportunities and meet long‑term objectives. At Texas Capital, we do more than build business success.

We build long‑lasting relationships.

Texas Capital provides a variety of benefits to colleagues, including health insurance coverage, wellness program, fertility and family building aids, life and disability insurance, retirement savings plans with a generous 401K match, paid leave programs, paid holidays, and paid time off (PTO).

Headquartered in Dallas with offices in Austin, Fort Worth, Houston, Richardson, Plano and San Antonio, Texas Capital was recently named Best Regional Bank in 2024 by Bankrate and was named to The Dallas Morning News' Dallas‑Fort Worth metroplex Top Workplaces 2023 and Go Banking Rate 's 2023 list of Best Regional Banks. For more information about joining our team, please visit us at

The Business Control Office (BCO) within Texas Capital Bank's 1

LOD is responsible for delivering a consistent approach to business operations, strengthening the company's risk and control infrastructure, and providing effective enterprise services. The BCO partners with internal groups such as Audit, Compliance, Enterprise Risk Management, and Legal to ensure robust risk management practices across the organization.

We are seeking an Operations Associate to join the BCO group. This role will work with a team of 4-6 professionals and oversee the execution of operational risk and control activities, including the Risk and Controls Self‑Assessment (RCSA) program, and support Issues Management and Global Delivery functions. The ideal candidate will be a proactive individual contributor with strong organizational, communication, and collaboration skills, capable of working independently in a fast‑paced environment.

• Oversee completion and maintenance of Risk and Controls Self Assessments (RCSAs) across enterprise operations.
• Support Line of Business (LOB) teams in assessing operational risks and performing control rationalization activities; guide assessment of control environment and determine effective risk mitigation or identify gaps.
• Facilitate workshops and collaborate with internal stakeholders including 2
  
  LOD, Audit, Compliance, and Enterprise Risk Management.
• Maintain risk and control data within source systems to ensure accuracy and compliance.
• Review policies and procedures to document process maps, risks, and controls, KPIs/KRIs, and guide analysts in this activity.
• Identify and confirm risks and controls during change management activities, including drafting risks and controls in line with standards.
• Conduct/oversee meetings with clear objectives, outcomes, and follow‑up items.
• Document and maintain the company‑wide risk and controls framework.
• Prepare presentations and reporting for senior leadership.
• Assist with Issues Management Program – helping with issue documentation and resolution.
• Communicate findings and recommendations to stakeholders.
• Execute tasks assigned by leadership and contribute to team objectives.

• 3+ years of prior experience with RCSAs and Enterprise Risk in a banking environment.
• Bachelor's degree, or equivalent work experience/certification.
• Experience identifying risks and controls in processes and performing/guiding risk and control self‑assessments and other risk management activities.
• Strong understanding of banking operational risk techniques and financial institution processes.
• Ability to work independently and manage competing priorities effectively.
• Proven ability to solve problems and implement sustainable solutions in a…