Program Manager - JSOM Undergrad Student Services

Functional

Title:

Program Manager

Department: Department Management

Salary Range: Salary Range $50,000

Pay Basis: Monthly

Position Status: Regular full-time

Location:

Position End Date (if temporary):

Posting Open Date: 10/30/2025

Posting Close Date:

Open Until Filled: No

Desired

Start Date:

11/17/2025

The Program Manager supports undergraduate students in the Jindal School of Management (JSOM), with a primary focus on first-year experiences, retention, and overall student success. This role leads programs, communications, and initiatives that help students transition into JSOM, remain engaged, and progress toward graduation. The position advances JSOM’s mission to engage, support, and retain students through meaningful experiences and proactive student success initiatives.

Bachelor’s degree;
Three to five years experience in a field relevant to the program; or any equivalent combination of education and experience.

Required Qualifications:

Bachelor’s degree;
Three to five years experience in a field relevant to the program; or any equivalent combination of education and experience.

Preferred Qualifications:

• Strong organizational, communication, and relationship-building skills.
• Master’s degree in education, higher education administration, student affairs, or related field.
• 2–3 years of experience in higher education, student engagement, or related areas.
• Experience with first-year experience programs, retention initiatives, or student success programs.
• Familiarity with digital communication tools, social media management, and analytics.

To the extent this position requires the holder to research, work on, or have access to critical infrastructure as defined in Section 117.001(2) of the Texas Business and Commerce Code, the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification to be hired and to continue to be employed in the position.

Essential Duties and Responsibilities

• Student Support and Retention
  • Serve as a key contact for students regarding academic standing, general advising, and campus resources.
  • Identify and help remove barriers to student success through outreach and proactive communication.
  • Lead retention efforts and provide regular data and reporting.
  • Coordinate first-year experience initiatives for new FTIC and transfer students.
• First-Year Experience (FYE) Coordination
  • Assist the Associate Director with First Year topics for the Professional Development course.
  • Develop and lead first year initiatives and experiences for new FTIC and transfer students.
• Communications and Outreach
  • Oversee communication strategy for Undergraduate Student Services, including newsletters, flyers, and website updates.
  • Supervise a social media student worker, managing strategy, content calendars, and engagement analytics.
  • Maintain updates for event calendars, including the Comet Calendar and Events Wall.
• Programs and Events
  • Manage operations of the Comet Closet.
  • Provide appropriate oversight and approvals for student initiatives.
  • Support planning and execution of Summer Camps and the Summer Symposium.
  • Assist with planning and execution of all Undergraduate Student Services events.

Physical Activities

Working Conditions

Work Notice: Work will be performed on-site and in person.

UT Dallas is an Equal Opportunity Employer. We offer an employee-friendly work environment with a comprehensive benefit package including:
Competitive Salary
Tuition Benefits
Internal Training
Medical insurance – including 100% paid employee medical coverage for full-time employees
Dental Insurance
Vision Insurance
Long and short-term disability
Retirement Plan Options
Paid time off
Paid Holidays All UT Dallas employees have access to various professional development
opportunities
, including a membership to Academic Impressions, Linked In Learning, and UT Dallas Bright Leaders Program.

Visit (Use the "Apply for this Job" box below)./ for more information.

1) All employees serve as a representative of the University and…