Program Manager - JSOM Undergrad Student Services

Posting Details

• Posting Number: S06711P
• Position Title:
  
  Program Manager - JSOM Undergrad Student Services
• Functional
  
  Title:
• Department:
  Management
• Salary Range: $50,000
• Pay Basis:
  Monthly
• Position Status:
  Regular full-time
• Location:
  
  Richardson
• Position End Date (if temporary):
• Posting Open Date: 10/30/2025
• Posting Close Date:
• Open Until Filled:
  No
• Desired
  
  Start Date:
  
  11/17/2025

The Program Manager supports undergraduate students in the Jindal School of Management (JSOM), with a primary focus on first-year experiences, retention, and overall student success. This role leads programs, communications, and initiatives that help students transition into JSOM, remain engaged, and progress toward graduation. The position advances JSOM's mission to engage, support, and retain students through meaningful experiences and proactive student success initiatives.

Bachelor's degree;
Three to five years experience in a field relevant to the program; or any equivalent combination of education and experience.

Required Qualifications: Bachelor's degree;
Three to five years experience in a field relevant to the program; or any equivalent combination of education and experience.

Preferred Qualifications:

• Strong organizational, communication, and relationship-building skills.
• Master's degree in education, higher education administration, student affairs, or related field.
• 2-3 years of experience in higher education, student engagement, or related areas.
• Experience with first-year experience programs, retention initiatives, or student success programs.
• Familiarity with digital communication tools, social media management, and analytics.

To the extent this position requires the holder to research, work on, or have access to critical infrastructure as defined in Section 117.001(2) of the Texas Business and Commerce Code, the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification to be hired and to continue to be employed in the position.

Student Support and Retention

• Serve as a key contact for students regarding academic standing, general advising, and campus resources.
• Identify and help remove barriers to student success through outreach and proactive communication.
• Lead retention efforts and provide regular data and reporting.
• Coordinate first-year experience initiatives for new FTIC and transfer students.

First-Year Experience (FYE) Coordination

• Assist the Associate Director with First Year topics for the Professional Development course.
• Develop and lead first year initiatives and experiences for new FTIC and transfer students.

Communications and Outreach

• Oversee communication strategy for Undergraduate Student Services, including newsletters, flyers, and website updates.
• Supervise a social media student worker, managing strategy, content calendars, and engagement analytics.
• Maintain updates for event calendars, including the Comet Calendar and Events Wall.

Programs and Events

• Manage operations of the Comet Closet.
• Provide appropriate oversight and approvals for student initiatives.
• Support planning and execution of Summer Camps and the Summer Symposium.
• Assist with planning and execution of all Undergraduate Student Services events.

Work Notice: Work will be performed on-site and in person.

What We Can Offer UT Dallas is an Equal Opportunity Employer. We offer an employee-friendly work environment with a comprehensive benefit package including:

• Competitive Salary
• Tuition Benefits
• Internal Training
• Medical insurance - including 100% paid employee medical coverage for full-time employees
• Dental Insurance
• Vision Insurance
• Long and short-term disability
• Retirement Plan Options
• Paid time off
• Paid Holidays

All UT Dallas employees have access to various professional development opportunities, including a membership to Academic Impressions, Linked In Learning, and UT Dallas Bright Leaders Program.

Visit (Use the "Apply for this Job" box below). for more information.

1) All employees serve as a representative of the University and are expected to display respect, civility, professional courtesy, consideration of others and discretion in all interactions with members of the UT Dallas community and the general public.
2) The University of Texas at Dallas is committed to providing an educational, living, and working environment that is welcoming, respectful, and inclusive of all members of the university community. UT Dallas does not discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, national origin, disability, genetic information, or veteran status in its services, programs, activities, employment, and education, including in admission and enrollment.

The University is committed to providing access, equal opportunity, and…