Program Specialist

Functional Title Program Specialist I - Supplemental Instruction

Department

Department Undergraduate Education

Salary Range

Salary Range $50,000 - $51,600 DOQ

Pay Basis

Pay Basis Monthly

Position Status

Position Status Regular full-time

Location

Position End Date (if temporary)

Posting Open Date

Posting Open Date 01/06/2026

Posting Close Date

Open Until Filled Yes

Desired Start Date

Desired Start Date 02/02/2026

Job Summary

The Student Success Center helps students navigate college coursework with clarity, confidence, and support. We provide academic support programs that remove barriers to persistence and degree completion. Our work includes academic coaching, tutoring, peer-led academic programming, skill-building workshops, and cross-campus partnerships. The SI Program Specialist works as part of the Student Success Center team to deliver programming for all undergraduate students.

The program specialist will work tabling events, student leader appreciation events, special events throughout the year. The program specialist is also expected to contribute to overall SSC success and collaboration.

• Under the general supervision of the Director of the Student Success Center, the SI Program Specialist is responsible for the planning and implementation of the SI program designed to improve grades and reduce the DFW rates in historically difficult courses at UT Dallas.
• This position will be responsible for session scheduling, approving timesheets, running reports, assisting with leader observations, and hiring, training and supervising leaders.
• This position will require some evening hours as many SI and exam review services are delivered to students outside of regular business hours.

Minimum Education and Experience

Bachelor’s degree in Business or a related field, with a minimum of four years of experience in program/project development or an equivalent combination of education and experience.

Preferred Education and Experience

Master’s Degree preferred.
Ability to:

• Interpret, apply and explain relevant regulations, policies, and procedures.
• Analyze problems, evaluate alternatives and make effective and programmatically sound recommendations.
• Coordinate multiple projects, set priorities and meet critical deadlines.
• Exercise sound independent judgment within established guidelines.
• Prepare clear, concise and complete reports and other written material.
• Make effective presentations.
• Maintain accurate records, files and databases.
• Maintain confidentiality of information.

Other Qualifications

To the extent this position requires the holder to research, work on, or have access to critical infrastructure as defined in Section 117.001(2) of the Texas Business and Commerce Code, the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification to be hired and to continue to be employed in the position.

Essential Duties and Responsibilities

• Ability to work with, relate to, and communicate effectively with students
• Analyze and review program trends and make adjustments in real time
• Accept feedback from both student leaders and professional staff – be able to adjust accordingly
• Establish and maintain effective working relationships with faculty in the courses SI supports and hopes to support in future semesters.
• Create and implement innovative training for new and returning student leaders through the year in conjunction with SSC staff.
• Develop, implement, and administer the marketing of the SI program.
• Serve as a liaison between students, faculty, staff and other departments and/or external constituencies on a day-to-day programmatic, operational, and administrative and fiscal issues.
• Create and oversee SI leader schedule, make and confirm arrangements for facilities.
• Manage the daily tasks, functioning and performance of SI Leaders.
• Develop and facilitate ongoing weekly and monthly trainings for SI Leaders.
• Pull data on a daily, weekly, yearly basis to report to administrations.
• Connect students to proper resources at UTD inside and outside of the Office of Undergraduate Education.

Physical Demands and Working Conditions

Physical Activities

Working Conditions

Additional Information

Remote Notice
:
After the…