Project Manager – Strategy & Solutions

Who we are

BAL is a team of brilliant people who change lives through elite immigration work and collaborative innovation. We pursue the exceptional in all that we do, but never at the expense of our values. There’s no denying our work is demanding, both in volume and pace, but we’re up for the challenge. We love the balance of hard work and fun – so, you’ll see us in jeans as we shatter glass ceilings and conventional stereotypes.

BAL employees feel valued, rewarded, and respected. We seek opportunities to be of service to others and our communities. We are committed to your growth and development, and want to set you up for success here at BAL and beyond.

You are looking for work that has a purpose. You aren’t afraid to roll up your sleeves and get stuff done. You learn quickly. You move fast. You embrace challenge and detail as well as creative thinking. You believe you have something unique to contribute and you aren’t afraid to raise your hand. You understand that powering human achievement is ultimately about impacting a real person.

You are looking for a place to grow and an environment where everyone has a spot and is genuinely welcome.

A bright, driven person like you and an industry-leading powerhouse like BAL? It’s a perfect combination! We truly want to see you succeed here and become an integral part of our mission to provide an experience that makes a positive difference in people’s lives. Come be a part of something special, where you can have an impact and be valued just for being you!

In addition to competitive pay, a discretionary annual bonus, and a supportive, team oriented culture, we offer an outstanding benefits package that includes medical, dental, vision, disability, and life insurance, sick time, unlimited vacation, and 401(k) with company match.

The Project Manager – Strategy & Solutions plays a critical role in driving strategic initiatives and managing complex legal and operational projects across the organization. This role bridges legal expertise within the business immigration space, project management, and strategic execution to deliver high-impact outcomes for clients and internal stakeholders alike. The ideal candidate is proactive, detail-oriented, and thrives in a collaborative, fast-paced environment.

• Lead the planning, execution, and delivery of cross-functional legal and strategic client-facing and internal projects on budget and on time.

• Define project scope, goals, deliverables, and timelines, and identify resource requirements.

• Collaborate with internal and client legal teams and other operations stakeholders to align project outcomes with organizational goals.

• Engage with clients to enhance program management and client satisfaction by facilitating Voice of the Client (VoC) sessions, creating client journey mapping, and utilizing those client inputs to provide expert project management support to deliver desired project outcomes and elevate the overall client experience.

• Partner with cross-functional teams to analyze and evaluate data and make informed decisions around the strategic design and development of legal process improvements and support the delivery of those solutions through project management frameworks and best practices across departments.

• Monitor project progress, identify risks, and implement mitigation strategies.

• Engage with clients and stakeholders to ensure satisfaction and alignment with project objectives.

• Drive continuous improvement initiatives to enhance project delivery and operational efficiency.

• Ensure compliance with legal standards and internal policies throughout project life cycles.

• Coordinate with external vendors, contractors, and suppliers as needed.

• Stay informed on industry trends, legal developments, and emerging technologies that impact project execution.

• Excellent oral and written communication skills

• Ability to influence others to accept practices and approaches.

• Proactive and client-service focused.

• Acute attention to detail.

• Adept in managing the delivery of solutions to legal process problems.

• Strong organizational skills.

• 4+ years’ relevant and/or…