Executive Assistant, CX

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

Location (Hybrid Position) – Hoboken, NJ, Sandy, UT, Atlanta, GA, Richardson, TX

Position:
Executive Assistant

NICE is currently seeking a high-energy, high-performing, self-starter Executive Assistant to support our newly appointed President, P&T.

We are not looking for just the basic administration support but rather a quick thinker who understands business needs and can act accordingly with little guidance. This position requires attention to details and ability to multi‑task while interacting with a smart and dynamic C Level individual. The Executive Assistant acts as a trusted partner, handling sensitive information and facilitating communication across the Global Customer Operations organization and within NiCE.

• Heavy calendar management and ability to prioritize activities by understanding business needs.
• Make travel arrangements and handle expense reports
• Assist in coordinating management meetings, offsites, customer meetings, client events etc.
• Facilitate smooth communication between the COO and the Executive Leadership team.
• Screen and prioritize incoming calls, email and correspondence, responding if appropriate
• Draft and polish presentations and critical correspondence
• Assist in tracking key projects and deliverables to ensure timely completion
• Special projects including research and reporting

• Proven experience supporting senior executives in a large multi-national organization.
• Ability to work in a fast moving, dynamic environment and quickly shift gears as priorities change.
• Quick study, proactive and proven success in ability to understand the business.
• Strong interpersonal skills and ability to interact with both internal and external contacts with professionalism and tact
• Strong organizational and computer skills (Outlook, MS Word, Excel, Teams, Sharepoint and PowerPoint required)
• Excellent communication (written/presentation) skills and high energy
• Work independently, with multiple priorities in a fast‑paced environment
• Proactive and customer‑focused
• Proven ability to always think “one step ahead”
• Flexible and able to act under pressure with minimal guidance and feedback
• 5 plus years in a similar role
• Ability to maintain strict confidentiality