Accounts Receivable Adjustments

Associa is building the future of community for nearly five million residents worldwide with over 225 branch offices across North America. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation.

The Accounts Receivable Adjustments Specialist will process branch requests to reconcile transactions. This accounting support position operates in a fast‑paced centralized accounting services environment that provides financial services to community associations throughout North America. Candidates must meet Associa's credit requirements.

• Work with branch and customer service to resolve and correct missing/misapplied payments.
• Review and explain account activity.
• Identify account discrepancies.
• Process adjustments to owner accounts as approved by the Community Association Manager.
• Receive notices from bank and enter adjustments related to NSF, Stop Payment, and Closed accounts.
• Enter reimbursable charges as necessary.
• Enter balance forward for new accounts.
• Generate appropriate communications to homeowners following activity completion.
• Manage high‑volume workflow.
• Process refunds.
• Correct misapplied payments.
• Waive and charge fees.
• Upload Excel files.
• Communicate via email.
• Set up ACH data.

• Knowledge of assessing credit on receivables.
• Knowledge of accounting principles, practices, and procedures (U.S. GAAP).

• High School Diploma or GED required.
• 0–3 years of directly related or closely related experience.
• Proficient knowledge of Microsoft Office products (Word, Excel, Outlook, etc.).
• Proficient knowledge of conflict resolution techniques.
• Professional communication skills (phone, interpersonal, written, verbal, etc.).
• Self‑motivated, proactive, detail‑oriented, and a team player.
• Time management and time‑critical prioritization skills.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.