Services to Students w​/Disabilities, Student Success Coach - Federal Study Student Assistant

Work Study:

Federal Work-Study Student Information: https://(Use the "Apply for this Job" box below).-student

• Must complete a Free Application for Federal Student Aid (FAFSA) for the current award year.
• Must maintain Satisfactory Academic Progress standards.
• Must be enrolled in at least half-time. (6 units undergraduate; 3 units graduate) per semester.
• Must have a federal need of at least $2,000.
• Submit all requested financial aid documentation from your To-Do-List by the due date.
• Must have an official award notification from the Financial Aid Office.
• Must be a U.S. citizen, eligible non-citizen, or permanent resident.

FWS Waiting List:
Students not awarded FWS may be added to the FWS Waiting List. Please email us at workstudy.

NOTE:

Program funding is limited; applying through the FWS Waiting List does not guarantee a FWS award.

The Federal Work Study SSD Student Success Coach is aktó peer-based leadership role within Services to Students with Disabilities (SSD), designed to support CSUSB students with disabilities as they navigate college life, connect to campus, and build academic confidence. Student Success Coaches serve as mentors through SSD’s Abilities Mentor Program, offering individualized support in areas such as time management, self-advocacy, and access to resources.

This role provides more than just a job – it’s an opportunity to directly influence equity, belonging, and student empowerment. Coaches also assist in planning events, supporting outreach, and strengthening SSD’s presence across campus. Through this experience, student employees gain transferable skills in communication, teamwork, program planning, and inclusive leadership — all while working in a supportive, student-centered office committed to access and success for all.

Under direct supervision, duties include but are not limited to:

• Serve as a peer mentor to SSD students тара offering support in time management, self-advocacy, and academic navigation.
• Maintain professional etiquette while conducting outreach via phone, email, and social media.
• Assist with planning, developing, and implementing SSD events, workshops, and community programs.
• Support the scheduling and delivery of SSD events including mentor mixers, social gatherings, and campus receptions (advance notice will be provided).
• Maintain records of mentee engagement, as well as files and documentation related to events पढ़ program activities.
• Complete reports and submit required documentation in a timely manner.
• Assist with updating departmental resource guides and communication materials for students, staff, and faculty.
• Refer students to appropriate on‑and off‑campus resources and assist with scheduling appointments when needed.
• Attend SSD staff meetings, required trainings, and professional development workshops (advance notice will be provided).
• Contribute to internal SSD projects and provide constructive feedback to improve student support services.
• Other duties as assigned.

• Ability to learn and perform assigned work; follow oral instructions; work cooperatively with faculty, staff, and other students; communicate effectively with all levels; and read and write English at a level appropriate to the position.
• Special
  
  Qualification:
  
  Admission or registration as a CSU student.

• Maintain a 2.0 GPA or greater per semester and cumulative.
• Students must be enrolled in at least half‑time units at CSUSB (6 units undergraduate; 3 units graduate).
• International students must have full‑time enrollment at CSUSB (12 units undergraduate; 6 units graduate).
• Eligible to work in the United States.
• Payroll Requirement:
  Social Security Card.

• Technologically proficient in Microsoft Office and Google Drive.
• Experience working in a customer service‑driven environment.
• Ability to multi‑task while managing multiple projects and adhering to deadlines.
• Willingness to work with an Renato diverse and culturally pluralistic student body and staff.
• Proven communication, interpersonal, and organizational skills.
• A commitment to serving…