Student Financial Services - Student Assistant

Job Summary

Looking to build professional experience while helping fellow students? Join the Student Financial Services team as a Student Assistant, where you'll gain hands‑on skills in customer service, office administration, and financial operations. From cashiering and handling inquiries to supporting staff with essential tasks, this role offers a behind‑the‑scenes look at how campus finances run smoothly. You'll also represent the department at events like orientations and advising fairs, becoming a trusted resource for your peers.

It's a great opportunity to develop valuable workplace skills, grow your resume, and make a real impact on campus!

• Provide customer service in person, over the phone, and/or by email.
• Assist with clerical functions (i.e., file/scan paperwork, maintain an organized working environment, make deliveries around campus, etc.).
• Represent Student Financial Services at campus events such as orientation and advising fairs.
• Cashier at the Student Financial Services window and/or campus events.
• Serve as dual custodian of cash transactions.
• Assist staff with various daily functions, such as but not limited to payroll, returned warrants, stale dated checks, dunning letters, payment agreements, and Google Docs.
• Other duties as assigned.

• Ability to learn and perform assigned work; follow oral instructions; work cooperatively with faculty, staff, and other students; communicate effectively with all levels; and read and write English at a level appropriate to the position.

• Maintain a 2.0 GPA or greater per semester and cumulative.
• Students must be enrolled in at least halftime units at CSUSB (6 units undergraduate; 3 units graduate).
• International students must have full‑time enrollment at CSUSB. (12 units undergraduate; 6 units graduate)
• Eligible to work in the United States.
• Payroll Requirement:
  Social Security Card.

• Cash handling experience, professional demeanor, discretion, and tact.
• Possess the ability to work independently.
• Knowledge and experience using Microsoft Word, Excel, and other applications.
• Attention to detail.
• Possess strong organizational skills.
• Full‑time student.
• Have and maintain a preferred minimum of a 2.5 GPA and be in good academic standing.
• Possess proper phone etiquette.
• Professional and friendly demeanor.
• Be a team player.
• Possess high ethical and confidentiality standards.
• Good communication and interpersonal skills.
• Ability to handle competing priorities.

Student Employment Anticipated Hiring Range: $16.90 per hour.

The compensation offered will consider internal equity and experience among other factors.

Work status:
Part‑Time, Temporary, Seasonal

Academic year available hours:
Monday through Friday (8:00 am – 5:00 pm).

Summer available hours:
Monday through Thursday (7:00 am – 5:30 pm).

The Final date to receive applications is:
February 16, 2026; however, the position may close when an adequate number of qualified applications are received.

This is an 'On-Campus Only' position. Student Employees are not eligible to telecommute at any time.

As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

California State University, San Bernardino is not a sponsoring agency for staff or management positions (i.e. H1-B Visas).

Background Check
Satisfactory completion of a background check (including a criminal records check) may be required for student employment purposes. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check when required may affect the continued employment of a current CSU employee who was conditionally offered the position.

Driver’s License Check
Possession of a valid Driver's License may be required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government…