Sales and Admin Receptionist

Job Description

Location: Dyserth Road

We are looking for a Sales and Admin Receptionist to join our team at New Pines Holiday Home Park in Rhyl, Denbighshire
.

Hourly rate of £12.21.

This is a permanent position to work full time hours. This will be 40 hours across 5 days which will be Tuesday - Saturday.

Flexibility is essential to suit the needs of the business.

Darwin Escapes has 18 amazing destinations across the United Kingdom, each of which has its own unique offering. Whether you are looking for a role in food and beverage, grounds, maintenance, housekeeping, entertainment or at a management level then the Darwin family will have the career waiting for you!

• Handle all telephone and personal enquiries courteously and promptly.
• Meet and greet all guests, with the provision of refreshments when required.
• Deal with all customer queries and complaints immediately and courteously.
• Accurate cash handling.
• Ensure all resort information is up to date and relevant.
• Provide admin support to the sales team as needed.

Previous experience in a similar role is preferred. Excellent customer service and strong communication skills are essential for this role. A driving licence and the ability to drive is advantageous to get to and from the resort.

• Competitive rate of pay.
• Enhanced holiday entitlement (with the option to cash in a number of holidays per year).
• Discounted staff breaks at our luxurious holiday resorts across the UK.
• Free use of all Darwin Escapes resort facilities including many of our free gyms and swimming pools.
• Food discount across all resorts.
• Free complimentary round of Golf.
• Discounts on spa treatments.
• Introduce a friend recruitment bonus.
• Company employee sick pay.
• Compassionate leave pay.
• Employee Assistance Programme.
• Free access to the Darwin Academy training programme to help further your career and skill levels.
• Cycle to work scheme.
• Medi Cash cash plan.
• Subject to terms and conditions.

A Darwin Escape will always be the perfect destination. A chance to unwind, power down or charge up! You’ll be all set to explore, seize adventure, dream bigger and let go of it all.

Whether you’re looking for a peaceful retreat in a picturesque rural setting, or a fun-packed family break in the heart of the action, we’ve got the perfect escape waiting for you.

Each of our locations are unique – no two are the same. We have lots of different accommodation, from luxury lodges complete with their own private hot tub, through to family-sized caravans and even tree houses. We want you to love your escape, so we are always striving for excellence.

All of our resorts are beautifully-maintained, with our award-winning facilities and stunning accommodation. Where you can relax and unwind or have an adventure filled holiday break away – make it your holiday, your way.

Start your career with one of the fastest growing companies in the UK holiday industry.

Darwin Escapes has 18 locations across the country, each with its own unique personality and offering, including luxurious lodge retreats, more family focused destinations and countryside tranquil locations. We offer something for everyone, from our holidays guests, holiday home owners to our valued staff.

No matter where you are in the country we are sure to have a resort near you. Whether you're down at the southern-most point of Cornwall or all the way up to Keswick, Cumbria, and everywhere in between, we have the career for you!

With a friendly and encouraging environment you can start your career at Darwin Escapes with lots of opportunities for progression or movement amongst locations.

• Right to Live and work in the UK
• Excellent customer service and strong communication

• Similar previous experience is an advantage
• A driving licence and the ability to drive is an advantage to enable easy travel to and from the resort

Closing Date:
Saturday 28th February 2026

Contract Type: fulltime

Salary:
Based on Experience