Inside Sales Representative

General Description

The Inside Technical Sales Representative will be responsible for engaging with existing and potential customers through various communication channels to understand their needs and provide technical solutions. Building strong relationships, responding to inquiries, and presenting product information accurately are key aspects of this role.

• Engage with existing and potential customers via phone, email, and online platforms to understand their needs and provide technical solutions.
• Build and maintain strong relationships with customers and prospective customers.
• Respond promptly to customer inquiries and provide accurate information about products, pricing, availability, and delivery times.
• Develop a deep understanding of our products, including their features, possible applications, technical specifications, and benefits to our customers and/or prospects.
• Provide technical assistance and guidance to customers, including product selection, troubleshooting and customization options.
• Prepare and present quotes, proposals, and sales contracts to customers, ensuring alignment with their requirements and expectations.
• Conduct remote visits and present igus products virtually as needed.
• Ask qualifying questions to determine potential opportunities.

• College degree or relevant experience.
• Computer literacy skills;
  Salesforce or similar CRM experience a plus.
• Effective communication, organizational and time‑management skills.
• A willingness to follow instructions and directions.
• Ability to work independently and as part of a team.
• Fluent in English with strong verbal and written communication skills.
• Reliability to be on time for each shift during regularly scheduled work hours.

• Competitive base salary with ongoing growth opportunities.
• Complete benefits package:
• Co‑paid HSA Medical plan
• Co‑paid Dental
• Co‑paid Life
• Supplemental Life Insurance
• Vision Insurance
• Short- and Long-Term Disability Insurance
• Retirement with company contributions
• 20 paid time off days per year, plus 9 holidays.
• Subsidized lunch on site.

• Job Type: Full-time
• Seniority Level: Entry level
• Employment Type:
  
  Full-time
• Job Function:
  Sales and Business Development
• Industry: Plastics Manufacturing