Member Services Representative

Base pay range

$16.00/hr - $17.00/hr

Join to apply for the Member Services Representative role at Core Development & Management

Planet Fitness’s mission is to enhance people’s lives by providing a high‑quality fitness experience in a welcoming, judgement‑free environment. Through our CORE Values, our vision is to create an environment where greatness can be achieved by empowering all to improve. We strive to create a positive community for all, empower all the opportunity to create their own path for success, respect all regardless of background or experience, and strive for excellence in all we do for our community and business.

• Exhibit a positive and upbeat attitude.
• Have a passion for delivering a consistent and exceptional experience to our members, guests, and fellow Planet Fitness team members.
• Pride yourself on your work while being punctual, reliable, and dependable.
• Handle all interactions with diplomacy and exhibit a genuine motivation for helping others.
• Act with integrity and show respect to everyone around you.
• Exhibit strong communication skills and have an ability to listen and empathize.
• Inspire and motivate others to achieve their goals.
• Are a quick study with the ability to apply what you have learned during online and hands‑on training.

• Greet members/guests as they enter and exit the club; assist them with any questions or concerns as they check in