Business Administrator Apprentice Level 3; Apprenticeship

Job Overview

An exciting opportunity has arisen for a motivated and organised Apprentice Administrator to join a specialist training provider within the aviation and airfield lighting sector. This role is ideal for someone looking to start a career in business administration and gain valuable, real-world experience in a dynamic and professional environment.

As an Apprentice Administrator, you will play an important role in supporting the day-to-day operations of the business. You’ll assist in managing training courses, liaise with clients and delegates, and contribute to marketing and communications activities. This is a hands‑on position where you will learn essential administrative skills while working towards a nationally recognised Level 3 Business Administration Apprenticeship qualification.

• Manage and maintain training course bookings using the internal booking system.
• Process delegate registrations and ensure all details are recorded accurately.
• Send booking confirmations, joining instructions, and follow‑up communications to delegates and clients.
• Prepare course materials, delegate packs, and certificates as required.
• Maintain accurate records, databases, and filing systems (both digital and paper‑based).
• Provide first point of contact for clients, delegates, and visitors; handle phone and email enquiries.
• Assist trainers and management with the smooth running of training days, including setting up rooms and refreshments.
• Support marketing team: schedule and post content on social media, create newsletters, email campaigns, promotional materials.
• Help maintain company website and online training calendar.
• Ensure office and training areas tidy, organised, well‑stocked; assist with printing, scanning, photocopying.
• Contribute ideas for process improvement and efficient office systems.

We are seeking a reliable, enthusiastic, and detail‑oriented individual who enjoys working in a supportive team environment and is keen to learn.

• Genuine interest in business administration and customer service.
• Excellent written and verbal communication skills.
• Strong organisational skills and attention to detail.
• Proactive “can‑do” attitude; willingness to take on new tasks.
• Confidence in using Microsoft Office (Word, Excel, Outlook) and social media platforms.
• Ability to prioritise workload and manage time effectively.
• Professional, friendly, approachable manner.
• Punctual, reliable, eager to develop new skills.

As part of this apprenticeship, you will work towards achieving the Level 3 Business Administration Apprenticeship qualification. Training will be delivered through a combination of on‑the‑job learning, online coursework, and regular assessments with your training provider.

You will gain valuable, transferable skills in administration, communication, customer service, and digital marketing— all within a growing and highly specialised area of the aviation industry. Successful completion of the apprenticeship may lead to a permanent role within the company and opportunities for further professional development.

• Full on‑the‑job training and mentoring will be provided.
• Opportunities to gain insight into the aviation and infrastructure training sector.
• Friendly and supportive team environment.
• Career progression available upon successful completion of the apprenticeship.

Qualification / Standard : ST0070 Business administrator

Duration : 18 months