Quality Manager

About the Role

At Trident Maritime Systems - Heavy Equipment Group
, we don't just build systems—we build careers. As a leader in the marine and defense industry, we are seeking innovative, forward‑thinking professionals who are ready to tackle complex challenges and deliver real‑world solutions.

We are looking for a Quality Manager to join our team. This position is on‑site and can be located at any one of the following four locations:
Michigan (Kingsford, Ontonagon, Iron River) and Wisconsin (Rhinelander). The role requires travel between these locations as needed.

The Quality Manager will lead a strong quality team to ensure compliance with quality requirements and provide actionable information to the business. The manager will work closely with customers and the company’s management team to ensure optimum quality, product reliability, and cost effectiveness. Responsibilities include maintaining rapid issue resolution processes in cooperation with engineering, purchasing, and manufacturing.

• Provide leadership to the quality team, including effective hiring, training, coaching, and mentoring to align the team with company goals and expectations.
• Devise, organize and implement quality assurance and control programs, quality standards, inspection techniques, monitoring schedules, actionable metrics, and preventive measures.
• Establish strategic quality plans and procedures at all levels to ensure quality improvement efforts meet or exceed internal and external customers' needs and expectations.
• Ensure compliance with ISO 9001 quality standards.
• Perform and report on internal and external quality system audits.
• Maintain the calibration program in conformance with established standards.
• Handle customer, supplier, or performance issues and contact vendors or customers regarding dissatisfaction or complaints arising from inferior quality.
• Assess potential new suppliers and develop supplier quality.
• Report on the performance of the quality management system, including controlling the acceptance of materials, production accuracy, end‑product quality, and opportunities for improvement.
• Investigate quality system failures and identify solutions.
• Identify unique contract quality requirements and ensure they flow down to manufacturing.
• Perform other duties as assigned.

• Familiarity with ISO 9001 and its maintenance.
• Six Sigma and Lean Manufacturing training.

• 5+ years of experience in Lean Manufacturing/Quality environment.
• Experience managing and leading a team.
• Exceptional written and verbal communication skills.
• Strong interpersonal skills in leading direct reports and cross‑functional teams.
• Strong technical background with quality standards and systems.
• Ability to write precise technical reports, work instructions, and procedures in accordance with quality standard requirements.

• Travel to HEG plant locations, customer and supplier locations.
• Extended periods of standing on the shop floor.