Bakery​/Deli Clerk

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Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

• Prepare bakery and deli items per customer requests using proper equipment.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products, ensuring correct portion sizes to prevent shrink.
• Recommend bakery or deli items to customers.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to guidelines.
• Prepare foods following temperature logs and cooking instructions.
• Measure, prepare, and mix ingredients according to recipes using appropriate utensils and equipment.
• Package, label, and inventory ingredients and merchandise.
• Check product quality, review 'sell by' dates, and take appropriate actions.
• Maintain proper temperatures in cases and coolers, and keep logs.
• Ensure safety and sanitation standards are met.
• Assist customers and maintain an inviting environment.
• Follow safety procedures and report unsafe conditions or accidents.
• Manage inventory and stock levels.
• Stay current with promotions and product knowledge.
• Work cooperatively in a fast-paced environment and handle conflicts professionally.

Qualifications

• Customer service skills
• Effective communication skills
• Basic math knowledge
• Ability to obtain a food handler's permit

Desired Experience

• Customer service experience
• Bakery or deli experience preferred
• Retail experience is helpful

We are committed to diversity and inclusion and welcome applicants from all backgrounds. Apply today and become part of our Kroger family!