Director for Infrastructure & Security

Careers at The Christian and Missionary Alliance National Office

Current employment opportunities at the National Office are posted here as they become available.

The Christian and Missionary Alliance (C&MA) is seeking an experienced Director for Infrastructure & Security. This is a full-time position located in Reynoldsburg, Ohio. This position works under the direction of the AVP for IT and is responsible for providing hands‑on technical leadership for the C&MA’s on‑premises, cloud, and hybrid infrastructure environments, cybersecurity programs, and IT operations. This role is responsible for leading a team of systems administrators, ensuring the reliability, security, and scalability of the organization’s technology infrastructure — both domestic and international.

In the performance of these duties, this position will support the overall mission of the C&MA as described below.

• Develop and execute the infrastructure strategy for the C&MA, evaluating on‑premises, cloud, and hybrid approaches based on organizational needs, security posture, and financial stewardship
• Design and maintain the organization’s network architecture, including firewalls, switches, VPN, Wi‑Fi, and network segmentation across domestic and international locations
• Oversee server and storage infrastructure, including virtualization platforms (Dell VxRail, Nutanix), physical and virtual server environments, and storage systems
• Lead capacity planning for computing, storage, and network resources, ensuring infrastructure scales to meet current and future organizational requirements
• Evaluate emerging infrastructure technologies and make recommendations for adoption aligned with organizational strategy and budget
• Identify, catalog, and prioritize infrastructure technical debt, including aging hardware, out‑of‑support systems, and legacy configurations; develop remediation plans in coordination with budget planning and strategic priorities

• Build and mature the organization’s cybersecurity program, establishing policies, standards, and operational practices that protect organizational and constituent data
• Conduct or coordinate vulnerability scanning and penetration testing on a regular cadence
• Develop and maintain incident response plans and lead the response to security incidents
• Implement and manage identity and access management controls, including MFA, conditional access policies, and privileged access management
• Oversee M365 security hardening, including data loss prevention (DLP), endpoint protection, and email security
• Coordinate cybersecurity training and phishing awareness initiatives in partnership with IT Services
• Monitor the threat landscape and communicate risk posture to IT leadership and organizational stakeholders
• Support organizational compliance and data privacy obligations, including donor data privacy, PCI compliance for donation processing, and the heightened data handling requirements for international workers in sensitive and restricted‑access contexts where a data breach carries physical safety implications

• Ensure the reliability, availability, and performance of all infrastructure systems, including servers, networks, cloud services, and support platforms
• Establish and enforce infrastructure change management processes, including change advisory review, maintenance windows, rollback plans, and post‑change verification
• Manage patch management strategy and execution across server and network infrastructure
• Oversee backup and recovery operations, ensuring regular testing and validation of backup integrity
• Implement and monitor system performance metrics, proactively identifying and resolving issues before they impact the organization
• Coordinate with IT Services on escalated infrastructure issues, ensuring timely resolution and clear communication

• Develop, document, and maintain disaster recovery plans with defined RPO/RTO targets for critical systems, aligned with organizational risk tolerance
• Develop and maintain business continuity plans that ensure the organization can sustain…