Spa Associate
Listed on 2026-01-27
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM -
Retail
Overview
Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. Hand & Stone has over 500 locations across the US and Canada. The Hand & Stone brand is a leader in the membership-based spa services industry. The Reynoldsburg location is seeking a Spa Associate
.
You are a critical link in ensuring that our customers’ experience in our spa is outstanding. We are looking for energetic, customer-focused individuals who can contribute to a positive guest experience.
YOU bring excellent customer service skills; we will provide training on the spa industry.
Availability is required evenings and weekends. Shifts include Sundays 10:00 AM – 6:00 PM, Mondays through Fridays 9:00 AM – 9:00 PM, and Saturdays 9:00 AM – 8:00 PM. This position is part time and hourly + commission.
Responsibilities- Meet membership sales goals
- Develop detailed knowledge of the menu of services and participate in training
- Provide excellent customer service to members and guests while building lasting relationships
- Maintain flexibility to cover various shifts
- Effectively communicate sales, promotions, and service options with clients
- Uphold spa cleanliness standards
- Maintain a positive and energetic attitude
- Answer phones, schedule appointments, and file documents
- Perform additional duties as assigned
- Competitive compensation – hourly wage PLUS commissions PLUS bonuses
- Contests to showcase your sales skills
- Career advancement opportunities, including management roles, based on performance
- Ongoing training and development
- Positive and professional work environment
- Employee discounts on products, services, and gift cards
- Health insurance
- Paid time off after 1 year of employment
- Retirement plan (Shared Profit Plan)
- Job Type: Part-time
- Salary: $12.00 - $13.00 per hour
- Benefits:
Employee discounts - Shift: Day shift, Evening shift
- Weekly day range:
Weekend availability - Ability to commute/relocate:
Reynoldsburg, OH 43068 – reliably commute or planning to relocate before starting work (Required) - Shift availability:
Night Shift (Required), Day Shift (Required) - Work Location:
One location
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