Store Manager Reston Town Center

Store Manager – Full Time – Reston Town Center

Salary: $95,000.00 – $

Location:

Reston Town Center

As a Store Manager at L’Occitane, you will serve as the perfect host, curating a one‑of‑a‑kind and immersive experience for our guests. Leading a vibrant team in the realm of natural beauty, your role transcends conventional management with a focus on crafting an atmosphere that captivates all five senses, leaving a lasting impact on everyone who enters through our iconic yellow doors.

• Be the Host:
  Treat everyone as if they were a cherished guest in your home, extending warm hospitality and offering a sensorial experience that fosters genuine connections.
• Prioritize Guest
  
  Experience:
  
  Create personalized experiences for your guests and proactively address all their needs.
• Keep an Open Mind:
  Welcome feedback openly and maintain a growth‑oriented mindset.
• Let Success Drive You:
  Approach situations with a critical business mindset, leveraging analytical skills to uncover opportunities and maintain a solution‑focused approach when challenges arise.
• Foster a Team Culture:
  Mentor and coach the team to unlock individual potential, address conflicts promptly and effectively, and build unity.
• Communicate with Care:
  Demonstrate empathy, adjust communication to suit a variety of guests and team members, and engage in active listening to ensure effective and transparent interactions.

• Previous supervisor experience in retail or hospitality management
• Strong Leadership and communication skills
• Entrepreneurial attitude with background in a sales‑driven environment
• Mindset focused on customer satisfaction (internal and external customers)
• Knowledge of skincare, body care and fragrance is beneficial
• Experience with clienteling advantageous
• Basic Technology Skills

We welcome talent with diverse experiences, ideas, and skills. We value your mindset over skills. Skills are trainable.

We are committed to the planet. We support waste reduction targets through in‑store recycling programs, inventory management to reduce product waste, eliminating single‑use plastics and promoting refill products to help heat targets.

Seniority level:
Mid‑Senior level |

Employment type:

Full‑time | Job function:
Sales & Business Development