Vice President Services

Overview

Vice President for Thompson Hospitality Services leads Campus Dining multi‑unit food and hospitality operations with full responsibility for operational excellence, financial performance, food safety, and scalable growth. This role partners with executive leadership to execute strategy, optimize supply chains, and ensure regulatory compliance across all locations.

• Oversee day‑to‑day multi‑unit operations, P&L performance, and operational KPIs
• Develop and execute strategic growth and expansion initiatives
• Lead budgeting, forecasting, and financial analysis to improve margins and efficiency
• Implement operational improvement programs
• Provide strategic leadership for all campus dining operations, aligning with Thompson Hospitality’s pillars of Fresh Food, Great People, and Celebrating Diversity and the elevated service expectations of Lux Life.
• Drive operational excellence across all THS locations, ensuring outstanding financial performance, service execution, guest satisfaction, and regulatory compliance.
• Serve as a key partner to the COO communicating results, strategic initiatives, and performance updates.
• Lead, coach, and inspire multi‑unit teams—including District Managers, Directors, and culinary leaders—ensuring they deliver on the Lux Life promise daily.
• Collaborate across departments such as HR, culinary, marketing, supply chain, and facilities to strengthen brand consistency and operational success.
• Collaborate with executive stakeholders on long‑term brand and business strategy.

Education

• Bachelor’s degree in Business, Culinary, Hospitality, or related field. Master’s degree desired.

Experience

• 10+ years of progressive leadership across food service, hospitality, and higher education environments
• Proven success in multi‑unit and corporate‑level leadership
  , driving operational excellence and scalable growth
• Extensive experience in supply chain management with full P&L ownership and financial accountability
• Demonstrated expertise in concept development and brand building
  , from ideation through execution
• Strong background in business development
  , including prospecting, executive presentations, and opening new customer accounts
• Excellent communication and presentation skills with a range of audiences including clients, front‑line managers, and C‑level leaders.

• Demonstrated ability to lead large, cross‑functional teams
• Track record of talent development, engagement, and change management
• Experience driving strategic initiatives across complex organizations

• POS systems and restaurant technology platforms
• Business Intelligence tools (Tableau, Power BI)
• Advanced Excel and data‑driven decision‑making
• Supply chain and financial platforms

• Deep knowledge of HACCP, FSMA, GFSI, and food safety compliance
• Experience leading audits, quality assurance, and risk mitigation programs

• Financial modeling, budgeting, and cost control
• Operational efficiency and process optimization
• Growth strategy, scalability, and brand expansion

At Thompson Hospitality, you’ll join a values‑driven company with a culture rooted in excellence and community. As the Vice President of Campus Dining, you will have a direct hand in shaping the future of higher education dining—building environments where students enjoy fresh, diverse, high‑quality cuisine and the elevated hospitality that defines Lux Life
.

• Health/Dental/Vision
• Paid Time Off
• 401(k), matched up to 4%
• Short and Long Term Disability
• Tuition Reimbursement
• Employee Referral Program
• Pet Insurance
• Discounts:
  Hotels, Travel, Tickets, Restaurants

Thompson Hospitality is one of the largest restaurants, food service, and facilities management companies in the country. We are highly built upon our values, do the right thing, do the best you can, and treat others how you want to be treated, which are shaped by more than 33 years of relationships with our clients, guests, and communities. We offer competitive benefits, see our website for more.

We are an equal opportunity employer and value diversity. All employment decisions are made based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status under applicable federal, state, or local laws.