Technical Release manager

Description

Synergy Business Innovation & Solutions is a premier implementer of cutting‑edge software solutions. Synergy brings the experience and expertise necessary to deliver capability that provides tangible ROI to our customers. Synergy's core areas of expertise are in the fields of Digital Transformation, Cloud Solutions, SaaS and Low‑Code/No‑Code solutions, Emerging Technologies, Data analytics and Visualization, Information Assurance, and Business Process Re‑Engineering.

Synergy offers its employees a generous portfolio of core and voluntary benefits including: group medical, dental, and vision insurance, company‑paid life, short‑term, and long‑term disability insurance; HSA, FSA; 401(k) with immediately vested company match; PTO/Sick Leave, 11 paid federal holidays, parental leave; tuition and training reimbursement; a referral bonus program; and life management programs.

At Synergy, you'll be challenged and given the opportunity to grow in your career path. In fact, growth is such a big deal to us that you will have dedicated career coaches available for every employee, company‑funded certification opportunities, education reimbursement, and a general open‑door policy so that you have support when you need it. Our team is eager to learn, fast‑paced, and quality‑driven‑if that sounds like you, Synergy has a position for you!

This position is designated as work‑from‑home.

As the Release Train Engineer (RTE), you will be a key member of the Synergy team by providing direct support to the Program and Customer Stakeholders. The RTE will be a servant leader who facilitates program level process and execution. You will help to escape roadblocks, manage risks, ensure valuable delivery, and promote continuous improvement.

• Manage medium‑sized release trains with intricate scopes and interrelationships.
• Act as an Agile coach by guiding and mentoring team members on Agile best practices.
• Work cross‑departmentally to ensure that processes and procedures are well defined and understood across the program.
• Ensure that the program backlog is well defined and understood leading to more effective planning meetings and events.
• Responsible for tracking deliverables as well as defining and reporting metrics to upper management.
• Contributes to the coordination of a release train, including communication with stakeholders and customers.
• Manage changes to PR plans and their impacts.
• Coordinate major feature releases and ongoing delivery of value to customers when multiple team solution groups are involved.
• Resolve and report issues related to dependencies and risks across the program.
• Drive continuous improvement through the facilitation of retrospectives quarterly, or more often as needed, to improve backlog management, release train reviews, sprint reviews, or release train coordination and higher‑level function.

• 5 years as a Release Train Engineer preferred.
• Solid understanding of SAFe development methodologies while maintaining flexibility to tailor specific solutions.
• Strong analytical and problem‑solving skills.
• Strong technical writing skills, with the ability to concisely describe business requirements.
• Documentation of business requirements. Examples of documentation include business requirement specifications (BSR), context diagrams, use cases, and user stories.
• Presentation of requirements findings and mockups for review with sponsors and end users.

• Ability to attain Federal Government Position of Trust.
• Must be a U.S. citizen.
• Must pass a background investigation.

• Bachelor's degree in Computer Science, Cyber Security, Information Technology, Software Engineering, Information Systems, or Computer Engineering; or an Engineering degree from an accredited institution. A required certification may be accepted in lieu of the education requirement. The U.S. Department of Education Database of Accredited Postsecondary Institutions and Programs identifies accredited postsecondary institutions and programs that are within the U.S. and its territories.

• In accordance…