Identity and Access Governance; IAG Specialist

Identity and Access Governance (IAG) Specialist

Category: Software Development/Engineering

Main location: United States, Virginia, Reston

Position : J

Employment Type: Full Time

CGI has an immediate need for an Identity and Access Governance (IAG) Specialist to join our team. This is an exciting opportunity to work in a fast‑paced team environment supporting one of the largest customers. We take an innovative approach to supporting our client, working side‑by‑side in an agile environment using emerging technologies.

We partner with 15 of the top 20 banks globally, and our top 10 banking clients have worked with us for an average of 26 years. This role is located at a client site in Reston, VA, and a hybrid working model is acceptable.

We are seeking an Identity and Access Governance (IAG) Level 1 specialist to support the team in a hybrid work environment based in Reston, VA (3 days onsite, 2 days remote). This role focuses on providing frontline IAM operational support, assisting internal customers with access‑related issues, and ensuring compliance with audit standards.

The specialist will provision and manage user access, troubleshoot identity and authentication issues, perform bulk access loads, and monitor systems for errors or performance concerns. The role requires hands‑on experience with SailPoint Identity

IQ (IIQ) along with strong analytical and operational capabilities. In addition to technical troubleshooting, this position involves customer communication, issue triaging, documentation updates, training support, and escalation management. The ideal candidate combines technical proficiency with a strong service mindset and attention to detail.

• 2+ years experience working knowledge of Identity and Access Management (IAM) concepts and governance processes
• Hands‑on experience with SailPoint Identity
  
  IQ (IIQ) administration
• Experience provisioning user access and resolving authentication or password‑related issues
• Familiarity with IAM operations, including issue triaging, escalation, and user communication
• Understanding of audit compliance requirements within access management processes
• Ability to perform bulk access loads and execute Level 1 operational procedures
• Strong analytical skills with experience in data analysis
• Experience implementing or supporting IAM governance solutions
• Proficiency with Microsoft Office Suite and Share Point
• Ability to monitor systems, identify errors/bugs, and recommend improvements
• Strong customer service orientation with excellent verbal and written communication skills
• Effective time management and ability to prioritize tasks independently
• Detail‑oriented with strong problem‑solving skills and process improvement awareness

Bachelor's degree in Computer Programming, Information Technology, Computer Science, or equivalent training.

Compensation range: $50,800.00 – $83,800.00

Benefits:
Competitive compensation, comprehensive insurance options, matching contributions through the 401(k) plan and the share purchase plan, paid time off for vacation, holidays, and sick time, paid parental leave, learning opportunities and tuition assistance, wellness and well-being programs.

• Analytical Thinking
• Detail‑oriented
• Identity and Access Mgt (IAM)

Life at CGI is rooted in ownership, teamwork, respect and belonging. You will be invited to be an owner from day 1 as we work together to bring our Dream to life. You will develop innovative solutions, build relationships with teammates and clients, and access global capabilities to scale your ideas.

Qualified applicants will receive consideration for employment without regard to race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics pursuant to applicable law.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at U Reference the Position  (J0226‑2128) in your message.