ServiceNow Architect
Job in
Reston, Fairfax County, Virginia, 22090, USA
Listed on 2026-03-01
Listing for:
Largeton Group
Full Time
position Listed on 2026-03-01
Job specializations:
-
IT/Tech
IT Consultant, IT Project Manager, Systems Analyst, IT Business Analyst
Job Description & How to Apply Below
- Serve as the primary Service Now Architect for a telecom industry client, based in Reston, VA (remote, but must be local or within 100 miles).
- Lead the design, development, and configuration of Service Now applications, focusing on Telecom Order Management (OMT, TSOM, TNI, TSM, TNI, CMDB, SOMT, Integration Hub, Flow Designer).
- Act as the main point of contact, interfacing with domain architects, enterprise architects, platform & product owners to gather and validate requirements.
- Govern and control changes for Service Now enhancements; participate in FSD (Functional Specification Document) reviews.
- Develop innovative solutions using Flow Designer, and optimize business processes and integrations.
- Collaborate cross-functionally to integrate Service Now CMDB for effective data management and contribute to enhancing data sources and integrations.
- Lead training sessions for team members on IT Service Management (ITSM) best practices.
- Analyze data, plan, and execute migrations of additional sites/applications to the Service Now platform.
- Prepare technical documentation:
System Design, High Level Design, Low Level Design, and user stories. - Make and own team-level and cross-team technical decisions to resolve issues and drive platform improvement.
- Required certifications:
Service Now CSA, CAD, CIS (CTA/CMA a plus). - Must have experience with Service Now Telecom Order Management, TSOM, and TNI.
- Service Now Migration experience is a plus.
- Contract duration: 12+ months with possible extension.
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