Cloud Support Engineer- Top Secret
Job in
Reston, Fairfax County, Virginia, 22090, USA
Listed on 2026-03-01
Listing for:
Dunhill Professional Search & Government Solutions
Full Time
position Listed on 2026-03-01
Job specializations:
-
IT/Tech
IT Support, Systems Administrator, Systems Engineer, Technical Support
Job Description & How to Apply Below
Current shifts Available:
Day + Swing Shifts
The Cloud Support Engineer will serve as a part of the incident management team in a 24x7 Microsoft Azure environment. Candidate will diagnose, mitigate and/or escalate system issues to maintain a high level of system/platform availability. Candidate will serve as a part of the Live Site work stream and will require an understanding of core Windows Azure components and tools to diagnose issues.
The Cloud Support Engineer will perform tasks such as:
- Troubleshoot system issues using diagnostic tools like netmom, windbg, and custom application tools
- Respond to incident tickets in a 24x7 operational environment to meet SLA objectives
- Review system logs to identify and mitigate system issues
- Leverage knowledge base to help troubleshoot, identify and resolve systems issues;
- Update knowledge base troubleshooting guides and lessons learned as required
- Document incident fixes and make recommendations to engineering team for system improvements for consideration in future releases
- Document system issues resulting in system outages and coordinate change though change management process
- Support collaboration across operations, development teams and external partners
- Support “tiger team” calls to streamline knowledge sharing and timely resolution of system issues
- Monitor solution performance according to client specification and SLAs, escalated as needed
- Bachelor of Science in CS, or other technical discipline is preferred.
- 2 years operations experience providing application infrastructure support
- 1 year performing system administration support (Windows/Linux)
- TS clearance required
- Experience in supporting Azure/AWS cloud
- Experience with Powershell and/or scripting
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×