Storage Administrator

Introduction

A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide.

You'll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You'll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results.

Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.

Your role and responsibilities

As a Storage Administrator, you'll work as part of the Storage and Data Protection team in support of a federal healthcare enterprise environment, including medical and scientific research and administration. In this role, you will be responsible for installing, maintaining, troubleshooting, and coordinating the use and proper operation of the storage and backup environments, ensuring the client's critical science and research is stored, backed up, and protected.

Because much of the data being stored is generated by scientific equipment, you will spend time in a customer-facing role supporting their devices.

Required education

High School Diploma/GED

Preferred education

Bachelor's Degree

Required technical and professional expertise

* Excellent customer service support skills and written and verbal communication skills

* Strong attention to detail and awareness of surroundings - working in a data center is required

* Strong working knowledge of Service Now ticket handling

* Ability to walk, stand, and remain on feet for extended periods - bend/lift and carry magnetic tape containers weighing over 20 lbs

* Working knowledge of workstation operating systems such as Windows, Macintosh and Linux

* Able to obtain and maintain an OMB Public Trust clearance

Preferred technical and professional experience

* Experience working and interfacing with medical and scientific research professionals

* Experience maintaining critical scientific, medical and research data

* Understanding and ability to follow industry-proven methodologies including ITIL

* A+ Certification, Storage + Certification

ABOUT BUSINESS UNIT

IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

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