R. Technical Consultant

Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Linthicum Heights, Maryland, Washington, DC and Mumbai, India.

Infojini Consulting is recognized as one of the fastest growing IT services and software development Companies. With a partnership of all major technology vendors, Infojini Consulting has built a strong Government and commercial customer base including fortune 100 companies and most state and federal agencies such as State of North Carolina, State of South Carolina, State of Maryland, State of California, State of Pennsylvania, State of Virginia, State of Washington and many others.

Infojini Consulting is an equal opportunity employer and considers all qualified individuals for employment irrespective of their race, gender, age, color, sexual orientation. We offer an excellent compensation package

• Help confirm client business goals and challenge clients on their assumptions of how they will successfully execute their business plans
• Assist with the evaluation of client integration architectures designs, and integration approaches. Provide client with integration options and high level design specifications
• Help develop supporting technical documentation on server configuration, network architecture, database, and security
• Communicate and collaborate proactively with external and internal customers to analyze integration needs and deliver the following artifacts as needed: (Technical requirements, Integration Designs and Training Material)
• Learn Service Power’s implementation methodology approach, documentation and processes and utilize these to ensure projects are implemented in a structured manner.
• Serves as the conduit between the customer community (internal and external customers), software development team and support team through which issues flow
• Shadow Sr Technical Consultants as they work with clients technical teams to define concepts and under direction of project managers
• Analyze and solve product-related issues at all tiers of the Support triage process
• Manage time and deliverables effectively
• Engage in multiple initiatives/projects simultaneously

• 2 or more years with a preference toward software development, consulting or software professional services

• 4 year degree (Computer Science or similar field) or equivalent work experience

Technical – Understanding of programming languages and constructs (object oriented, C, XML), web Services (SOAP, REST), Oracle and SQL Server databases, Windows/Unix servers, scripting (Perl), understanding of technical documentation and standard technical nomenclature, and data analysis.

Verbal Communication – Ability to listen and communicate effectively both internally and with various tiers within a client’s organization/project from C-level to end user’s. Diplomacy and Interpersonal skills are a must.

Writing – Ability to convert business processes into technical requirements and well as communicate in writing professionally with all levels of a client’s organization

Presentation – Ability to engage with audience, get information across to them, and ensure their understanding

Time Management – Ability to estimate and manage tasks and deliverables to budget and project milestones.

Exposure to or experience in programming (.NET, Java, C++, XML), web applications, or CRM is a plus

Familiarity with Workforce Management, Field Service Scheduling, Warranty / Service Contracts Administration, Insurance / Claims Management, and/or GPS/Asset Tracking also a plus

• Must be a self-starter, self-motivated, and resourceful
• Must have the ability to learn in-depth technical and application-based concepts quickly
• Must not require micro-management, but must also not be timid about reaching out to the team and other resources in the broader organization for help and direction if needed
• Ability to solve problems and think laterally
• Ability to communicate complex concepts via presentation or written documents
• After ramp-up period, must be able to complete solo product demonstrations and lead workshops
• Ability to create, interpret, and manipulate data through various tools
• Ability and desire to make organizations more efficient/effective through technology
• Ability and desire to stay abreast of emerging technology and communicate how it can be applied at Service Power
• Ability to think creatively and research/share best practices