ServiceNow Developer

Overview

Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. Our proven Empower AI Platform® provides a practical, sustainable path for clients to achieve transformation that is true to who they are, what they do, how they work, with the resources they have.

The result is a government workforce that is exponentially more creative and productive. For more information, visit www.

Empower.ai.

Empower AI is proud to be recognized as a 2024 Military Friendly Employer by Viqtory, the publisher of G.I. Jobs. This designation reflects the company’s commitment to hiring and supporting active-duty and veteran employees.

Empower AI partners with leading enterprise technology platforms to help customers achieve meaningful business outcomes, with a strong focus on Service Now-based digital workflows that support modernization, transformation, and operational efficiency.

The Service Now Developer is a hybrid role combining hands‑on Service Now development with partner co‑sell execution and ecosystem leadership. This individual serves as both a technical contributor and a trusted partner-facing lead—strengthening Empower AI’s Service Now delivery capability while improving our standing, performance, and visibility within the Service Now partner ecosystem.

This role is focused on execution, solution development, and partner-backed growth, not events or sponsor ships.

• Design, configure, and deliver Service Now solutions across core platform capabilities
• Translate customer and internal requirements into scalable Service Now workflows
• Support pre‑sales and solution shaping with technical input
• Serve as a hands‑on technical resource to demonstrate delivery credibility
• Stay current on Service Now releases and best practices

• Support joint growth efforts with Service Now partner teams
• Identify and co‑pursue Service Now‑backed opportunities
• Coordinate deal registration and joint pursuit activities
• Build with Service Now partner managers and sellers
• Track certifications, references, and partner program requirements

• 7 years of Service Now development or technical consulting experience
• Bachelor's Degree or equivalent experience
• Hands‑on experience with Service Now platform configuration
• Familiarity with Service Now partner ecosystem and co‑sell motions
• Strong communication and organizational skills

This position requires the ability to perform the below essential functions:

• Sitting for long periods
• Ambulate throughout an office
• Ambulate between several buildings
• Travel by land or air transportation 10%

All hiring and promotion decisions at Empower AI are based on merit to bring the best talent available to contribute to our firm’s overall success. It is the policy of Empower AI not to discriminate against any applicant for employment, or employee because of age, color, sex, disability, national origin, race, religion, or veteran status. Empower AI is a VEVRAA Federal Contractor.