Cloud Support Engineer - TS SCI

Cloud Support Engineer

Onsite - Reston, VA

** Top Secret or Full Scope Poly Clearance Required

We are looking for cleared professionals to join our project supporting Microsoft. There are several shifts and locations open for this position so please apply!

The Cloud Support Engineer will serve as a part of the incident management team in a 24x7 Microsoft Azure environment. Candidate will diagnose, mitigate and/or escalate system issues to maintain a high level of system/platform availability. Candidate will serve as a part of the assigned Microsoft work streams and will require an understanding of core Windows Azure components and tools to diagnose issues.

The Cloud Support Engineer will perform tasks such as:

Minimum Qualifications

• Bachelor of Science in Computer Science, or other technical discipline is preferred.
• 2 years operations experience providing application infrastructure support
• 1 year performing system administration support (Windows/Linux)

Clearance Requirements

• Top Secret or higher Clearance Required
• CJIS Investigation

Preferred Skills

• Experience adjudicating security vulnerabilities
• Experience in supporting Azure/AWS cloud

Certifications/Licensures

• Microsoft Azure Fundamentals preferred
• CompTIA Security+ preferred

Other Job Specific Skills

• Knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office
  365 and SharePoint, Microsoft Teams
• Applies standard methodology, techniques, procedures and criteria.
• Ability to troubleshoot and resolve basic/routine system hardware, software or networking related problems.
• Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees.
• Interpersonal Skills, problem solving, organizational, and multi-tasking skills

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