Senior PSG Specialist

GuidePoint Security provides trusted cybersecurity expertise, solutions, and services that help organizations make better decisions and minimize risk. By taking a three‑tiered, holistic approach for evaluating security posture and ecosystems, GuidePoint enables some of the nation's top organizations—including Fortune 500 companies and U.S. government agencies—to identify threats, optimize resources, and integrate best‑fit solutions that mitigate risk.

The Senior PSG Specialist is responsible for the independent creation and review of complex cybersecurity professional services documents, including Statements of Work (SOWs) and Change Orders. The role involves reviewing services documents for grammar, punctuation, style, and ensuring all aspects—approach, assumptions, pricing, terms & conditions—comply with established company guidelines. The Specialist acts as a liaison, coordinating efforts across multiple practices to ensure client‑facing documents are accurate and delivered in a timely manner.

Responsibilities also include managing the entire lifecycle of each services document, mentoring less experienced team members, performing quality assurance reviews, maintaining team process documentation, and supporting process improvement initiatives as directed by team management.

• Verify that correct cybersecurity professional services content is applied to the document, including applicable assumptions, terms, etc.
• Ensure formatting is consistent with the company's Style Guide.
• Apply client‑specific information, including agreement references, negotiated terms & conditions, etc., as applicable.
• Coordinate communications between internal stakeholders—sales, technical, accounting, contracts—to keep everyone informed.
• Update ticketing records to ensure open status tracking for internal parties.
• Coordinate review cycles for services documents, communicating with all key stakeholders to maintain awareness of each request’s stage.
• Review client edits and facilitate approvals as needed.
• Finalize documents for delivery to end client, including coordination of electronic signatures.
• Maintain internal company document tracking and version control across the document creation and revision lifecycle.
• Create and review SOWs and Change Orders.
• Assist other team members through the SOW creation process, including quality assurance review of documents.
• Creation and/or maintenance of team process documentation.
• Review new and/or revised offering templates.
• Assist team leadership with strategic planning of team processes, business systems, etc., for process efficiency.
• Proofread and edit existing content; rewrite if necessary.
• Research additional information needed to ensure accuracy of documents.
• Verify requests are completed timely.
• Assist team with maintenance of internal process documentation.
• Other duties as assigned.

• 3–5 years of work experience.
• Minimum two (2) years’ experience in an enterprise‑level writing and decision‑making role.
• Internal operational experience is strongly preferred.
• Bachelor’s degree with concentration in Professional/Technical Writing or English preferred, or equivalent related work experience.
• Experience in Cybersecurity or Technology industry is a plus.
• Proven and effective critical thinking, time‑management, and organizational skills, with ability to multi‑task.
• Customer‑service driven and detail‑oriented.
• Proven ability to handle a large volume of work in a fast‑paced environment.
• Proven decision‑making capabilities.
• Positive attitude, self‑motivated, and able to work both independently and in a team.
• Excellent written communication skills and advanced professional writing, editing, and proofreading experience.
• Advanced MS Word skills; experience with MS Excel and Adobe PDF.
• Familiarity with Google enterprise applications, RFPIO, Salesforce, and Docu Sign is a plus.

GuidePoint Security is a rapidly growing, profitable, privately‑held value‑added reseller that focuses exclusively on Information Security. Since its inception in 2011, GuidePoint has grown to over 1,000 employees, established strategic partnerships with leading security vendors, and…