Senior ServiceNow Developer

Senior Service Now Developer – Accenture Federal Services

Accenture Federal Services, a technology company and part of global Accenture, is looking for a Senior Service Now Developer to implement Service Now solutions for a large federal agency. The role requires deep expertise in Service Now architecture, secure platform operations, and agile delivery.

• Architect and implement Service Now solutions across ITSM, ITOM, CMDB, and scoped applications.
• Design, code, and deploy custom Service Now applications and integrations.
• Analyze requirements, user stories, and wireframes in a cross‑functional agile team.
• Develop workflows, business rules, UI policies, and automation using Flow Designer and Integration Hub.
• Lead Service Now upgrades, patching, and module deployments.
• Perform code reviews, define development standards, and enforce security best practices.
• Troubleshoot and resolve platform issues; ensure stability and performance.
• Author technical documentation and provide training to stakeholders.
• Maintain strict compliance with RMF, FedRAMP, and other federal security frameworks.
• Support software accreditation and maintain application integrity.

• 5 years of experience with Service Now development.
• Service Now Certified Application Developer and/or Certified System Administrator (must be current).
• Strong proficiency in JavaScript, Glide APIs, and Service Now Studio.
• Experience with ITSM, ITOM, CMDB, Flow Designer, and Integration Hub.
• Familiarity with Agile/Scrum methodologies and Dev Sec Ops  principles.
• Experience with RMF and federal software accreditation processes.

• Additional Service Now certifications (e.g., ITOM Specialist, Performance Analytics, HRSD).
• Experience with FedRAMP, NIST, or DoD compliance frameworks.
• Knowledge of CI/CD pipelines and Dev Ops tools.
• Experience integrating Service Now with external systems (REST/SOAP APIs).
• Prior experience supporting federal agencies or defense programs.
• Proven leadership in technical teams, including mentoring, code reviews, and performance feedback.
• Excellent communication, documentation, and stakeholder engagement skills.
• Bachelor’s degree.

• Active TS/SCI clearance with polygraph is required.

Base pay range for this position in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Washington, Vermont, the District of Columbia, and the city of Cleveland is $127,100—$161,100 USD.

Accenture Federal Services is an Equal Employment Opportunity employer and an affirmative action employer for veterans and individuals with disabilities. We do not discriminate based on age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status, or any other basis protected by law.

Accenture Federal Services is committed to providing reasonable accommodation for persons with disabilities or religious observances. If you need accommodation during the interview process or after hire, please contact a recruiter.

Applicants must have work authorization that does not require visa sponsorship.

Candidates currently employed by an Accenture client or affiliated business may not be eligible for consideration.

Job candidates will not be required to disclose sealed or expunged criminal records.

California residents working in Los Angeles County may require additional disclosures ( for more information).