Human Resources Generalist

Insight Global is seeking a contract HR Generalist for a 6-9 month contract opportunity in the Reston, VA area. This position will be remote 4 days a week and 1 day onsite. You will be delivering a consistent, equitable and inclusive human centered employee experience. The role will begin heavily focused on helping during a planned leave and then the back half of the contract will be focused more on the backend of HR, documentation, etc.

This role serves as a primary point of contact for onboarding, employee relations support, people data and reporting, and HR technology—most notably as the system administrator for Lattice. Requires a high degree of care, discretion, and clarity in communication, strong attention to detail, and a demonstrated commitment to equitable and inclusive HR practices. The ideal candidate brings sound judgment, emotional intelligence, and a systems mindset to deliver an exceptional employee experience that is fair, accessible, and responsive.

• Lead the new hire onboarding experience from offer acceptance through the employee’s first year, ensuring new hires feel welcomed, informed, and supported.
• Proactively communicate clearly and proactively with new hires, hiring managers, and internal partners to set expectations and reduce ambiguity.
• Oversee and evolve onboarding logistics ensuring accuracy, timeliness, and follow-through.
• Manage onboarding documentation, system access, and workflows with close attention to detail and compliance requirements.
• Evaluate onboarding feedback and data to identify equity gaps, friction points, and opportunities for continuous improvement.

• Provide front-line support to employees and managers, responding to questions and concerns with empathy, neutrality, and professionalism.
• Support People Team leaders with documentation, fact-finding, and follow-up related to employee relations matters.
• Apply policies and practices consistently, recognizing how bias, power dynamics, and communication styles may affect employee experience.
• Maintain confidentiality and exercise sound judgment when handling sensitive information.

• Serve as the primary administrator for Lattice.
• Configure system workflows, calendars, and permissions with precision and attention to data integrity.
• Translate system functionality into clear guidance and communications for managers and employees.
• Troubleshoot issues thoughtfully and ensure system changes are tested, documented, and communicated effectively.

• Collect, maintain, and analyze people data with a strong focus on accuracy, consistency, and responsible data use.
• Prepare recurring and ad hoc reports related to onboarding, engagement, performance, and workforce trends.
• Surface insights that help the People Team and leaders identify patterns, inequities, and opportunities for improvement.
• Present data in a clear, accessible manner that supports informed and equitable decision-making.

• 7 years of extensive human resource generalist experience (employee relations, onboarding new hires, performance management, learning and development)
• Has supported a planned leave, client restructuring, or any other complex changes in an organization.
• Experience with Lattice or extensive experience administering and optimizing HR systems (HRIS, engagement platforms)
• Experienced working in complex or matrixed organizations with operational responsibilities (non-profit preferred)
• Focus on employee experience, ownership of employee experience programs
• Experienced partnering with managers and employees to interpret policies, resolve issues, and drive organizational culture.

• Bachelor’s Degree in HR, Business Administration or related field
• Experience working for a non-profit organization or mission driven organization