Medical Receptionist

Medical Receptionist - Cosmetic Surgery

Reston, VA

Pay From: $21 per hour

• Experienced Patient Care Coordinator or Medical Receptionist
• Must have 2+ years of current Patient Care Coordinator experience
• Must have experience scheduling appointments
• Must have experience with EMR
• Must have strong computer skills with Microsoft Office
• Must have strong attention to detail
• Must have strong organizational skills
• Must have strong verbal and written communication skills
• Spanish and English speaking is highly preferred
• Plastic Surgery or Dermatology experience is highly preferred

• Use a multi-line phone system to answer and appropriately route all incoming calls.
• Conduct follow‑up calls to patients to discuss the patient's progress and address any concerns.
• Refer non‑routine, sensitive and/or complex requests for information and other inquiries or complaints to the appropriate staff member.
• Ensure that each patient receives outstanding service by providing a friendly environment, greeting and acknowledging every patient, maintaining outstanding standards, solid product knowledge and all other aspects of customer service.
• Assist with daily monitoring of inventory levels of all clinical and office supplies.
• Daily scanning and uploading of documents in patient files.
• Train additional staff on daily procedures when requested by the office manager and/or physician.
• Participate in clinic marketing efforts and provide ongoing support to promote clinic profitability and success.
• Prepare laboratory order forms.
• Obtain patient laboratory results.
• Assist physician or mid‑level practitioner with patient referrals to other healthcare professionals.
• Document patient progress notes in the patient chart and/or EMR.
• Perform other clinical duties as required.

Quadrant is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a protected veteran, or status as an individual with a disability.

Healthcare benefits are offered to all eligible employees according to compliance mandated by the Affordable Care Act.