Medical Office Coordinator Radiation Therapy

Medical Office Coordinator Radiation Therapy

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• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free Air Med medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Referral services for child, elder and pet care, home and auto repair, event planning and more
• Consumer discounts through Abenity and Consumer Discounts
• Retirement readiness, rollover assistance services and preferred banking partnerships
• Education assistance (tuition, student loan, certification support, dependent scholarships)
• Colleague recognition program
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

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Note:
Eligibility for benefits may vary by location.

The Office Coordinator, Radiation Therapy and Infusion Center, will be responsible for coordinating the daily office operations for the entire service line to ensure patient satisfaction and efficient office operations. Includes patient and staff scheduling, payer communication, record keeping, purchasing, and regular communication with the Director of Oncology and staff.

• Promote the hospital and department’s customer service effort. Provides service excellence to patients and their families, the medical staff and hospital personnel.
• Provide immediate and satisfactory objective problem resolution for valid complaints/issues.
• Communicate and collaborate effectively with other departments, physicians, patients and families to encourage and foster actions which meet the patient’s needs and to achieve optimal outcomes.
• Coordinate all patient scheduling activity to maintain and efficient flow of patients through the service line.
• Utilize lean philosophies to problem solve and improve process efficiencies in line with department strategic plan.
• Coordinate all office activity, including reception, patient check-in, and maintenance of medical records, correspondence with payers and referrals, telephone and walk-in activity, vendor solicitations, and other related issues.
• Re-engineer on a need basis the office coordinator duties to meet department needs.
• Coordinate on revenue cycle activities including insurance verification, resolution of charge errors, and batch rejections.
• Establish staffing schedule for the office coordinators with guidance from the Director of Oncology to ensure all areas/office tasks are appropriately covered.
• Support the Director of Oncology with Kronos timekeeping duties and edits and is the primary back-up during vacation times.
• Order all office and medical supplies based on established par levels; maintain proper functioning of the office equipment and coordinate the purchase, maintenance and repair of office equipment.

• BA/BS in Healthcare Administration or related field or comparable experience.
• Five years of relevant physician office experience, preferably in an oncology environment.
• Thorough knowledge of computer information systems, onsite collections, familiar with Medicare guidelines/regulations, billing and collection techniques,…