Associate, Private Wealth Client Services

Cresset is a firm built by clients, for clients. As an independent, award-winning multi-family office and private investment firm, we are reimagining the way wealth is experienced. Our purpose is to help ensure that both wealth and life are fully optimized*—integrated, intentional, and aligned with each client’s vision of success.

We provide access to the caliber of talent, ideas, and investment opportunities typically available to the largest single-family offices and institutions. Our approach is personalized, entrepreneurial, and client-first.

Proudly owned by our clients and employees, Cresset was built to endure. We are creating a 100+ year firm—one focused on delivering an exceptional experience, not only for the families we serve but for the team that serves them. Our commitment to clients has earned recognition by Barron’s and Forbes, listing us among the nation’s top RIA firms. Cresset is guided by long-term relationships, shared success, and a belief that wealth should serve a life well lived.

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The Associate, Private Wealth Client Services plays a key role in delivering exceptional experiences for high-net-worth and ultra-high-net-worth individuals. This position serves as a primary contact for clients, supporting wealth advisors in providing superior customer service, relationship management, account administration, and operational execution.

• Communicate directly with high-net-worth clients, providing operational support for their investment accounts
• Manage cash and asset transfers and related paperwork, ensuring timely and accurate execution
• Facilitate new client onboarding by compiling documentation, setting up new accounts and processing account transfers
• Process account maintenance requests such as address changes, interested party access, signer updates, account closures
• Prepare client subscription and redemption documents related to alternative investments
• Organize and maintain client documents and reports in Box folders, gathering necessary documents such as tax and legal agreements
• Liaise between clients and internal/external professionals (CPAs, attorneys) to ensure a consistent and positive client experience
• Provide general team support such as assisting in client meeting preparation and team marketing efforts
• Identify opportunities to improve team processes and enhance client experiences

Beyond the core responsibilities, the Associate will support key initiatives, ad hoc projects, and other efforts at both the Advisor team and firm levels.

• Bachelor’s degree in Business, Finance, Economics, Accounting, or a related field, but not required.
• 1-4 years of experience in financial services, working with high-net-worth clients.
• Excitement for the opportunity to showcase your work ethic and drive on an established and growing team.
• Strong client service mindset with excellent professional written and verbal communication skills.
• Operate in a dynamic, high-energy environment while managing multiple priorities.
• Ability to work on multiple projects with a strong sense of urgency, organization, responsiveness and flexibility to adapt to changing priorities.
• High standards for yourself and the details.
• Believe that no task is too small to tackle.
• Proactive approach to solving problems with creativity, innovation, and tenacity.
• Comfortable voicing your opinion and taking the initiative to help move the team forward.
• Proficiency in financial platforms such as Salesforce, Microsoft Office, Addepar, and custodial platforms like Pershing, Fidelity, and Schwab is a plus.

At Cresset, we focus on people first. As a service business, our people are our assets. Engaging our clients and employees is our highest priority. Salary will be based on factors including, but not limited to, experience, licenses/certifications, industry knowledge, and geographic location. Cresset offers a competitive compensation package including an annual incentive and a benefits package to all full-time employees including medical, dental, vision, life insurance, 401(k) retirement plan, health savings accounts, short and long-term disability…