Business Process Reengineering and Performance Excellence Sr. Manager

Do you crave a career that truly makes an impact in people’s lives? Do you thrive on problem-solving and finding solutions? Join a dedicated, tight-knit team that creates an immediate and meaningful impact every day.

Leidos QTC Health Services is seeking a Business Process Reengineering and Performance Excellence Sr. Manager to join our Transformation Team. This role encompasses the implementation and compliance of Leidos Policy LP-PE-1, including oversight of organizational programs, proposal leadership, and business process optimization. You will lead cross-functional teams, mentor program managers, and implement innovative solutions to achieve strategic business objectives while ensuring operational excellence and customer satisfaction.

• Serve as enterprise authority to execute comprehensive assessments of existing business processes, identifying inefficiencies, bottlenecks, and areas of opportunity for automation, digital transformation, and technology integration.
• Lead the redesign of business processes through lean, standardized, and scalable solutions to improve efficiency, reduce costs, and enhance customer experience.
• Provide strategic leadership to the Business Process Reengineering and Performance Excellence Lead in support of organizational transformation and change management efforts in collaboration with the LQTC Transformation Office Sr. Director.
• Work closely with cross-functional teams, including VA, Occ Health, Commercial Services, Finance, HR, CTO, CIO, Enabling Operations, and Growth to implement and ensure compliance with Leidos Policy LP-PE-1 through comprehensive program oversight.
• Provide leadership and participation in Technical Readiness Reviews (TRRs), Execution Planning Reviews (XPRs), Bid Risk Reviews (BRRs), and Bid Approval Reviews.
• Conduct regular program reviews and deep dives to assess performance, identify risks, and ensure alignment with strategic objectives.
• Define key performance indicators (KPIs) to measure the success of reengineered processes and program performance.
• Monitor and report on the impact of process changes and program outcomes, ensuring continuous improvement.
• Perform other duties and responsibilities as assigned

• Bachelor’s degree in business administration, Management, Engineering or related field with a minimum of 10 years of experience in a leadership role leading organizational transformation, business process optimization and program Management. Equivalent experience and/or combination of education considered.
• Proven track record of leading successful, large-scale process transformation initiatives.
• Lean Six Sigma Black Belt.
• Strong analytical and problem-solving skills.
• Excellent project management skills with ability to manage multiple projects and priorities in a fast-paced environment.
• Experience managing end-to-end process reengineering projects, including scope, timelines, and deliverables.
• Knowledge of Lean, Six Sigma, or other process improvement methodologies.
• Strong written and verbal communication skills with proven briefing capabilities to senior customers and C-level leadership.
• Proficiency using a variety of project management tools to include Microsoft Excel, Word, Project, Visio, and PowerPoint.
• Self-motivated with ability to work independently without extensive supervision.
• Interpersonal and collaborative mindset with strong stakeholder engagement capabilities.
• Must be able to successfully pass National Agency Check and Inquiries (NACI) background investigation

• PMP and/or CBPP certification.
• Experience in the health care industry.

Leidos QTC Health Services collaborates closely with government and non-government customers to address current and future program needs within the health services domain. We specialize in disability-focused medical examinations, independent medical exams and review services, occupational health services, diagnostic testing, and case management solutions. As innovators, we focus on advancing technologies that improve service delivery, with a particular emphasis on enhancing accessibility for…