Partner Program Coordinator

Partner Program Coordinator – Unanet

Location:

Northern Virginia, Washington D.C. or Maryland (DMV)

We're looking for a self‑motivated, detail-oriented Partner Program Coordinator to support and scale the Unanet Partner Program. In this role, you will manage day‑to‑day partner operations, maintain program documentation, coordinate partner onboarding and certifications, and ensure partners have the resources they need to succeed. This is a critical role for the Partner Team, as the continued growth and impact of our partner ecosystem depends on strong processes, clear communication, and operational excellence.

• Serve as the primary point of contact for partners, managing the partner mailbox, portal activity, and incoming requests.
• Maintain scalable, repeatable processes that support the growth of the Partner Program, including onboarding, offboarding, and documentation in Confluence.
• Collaborate with Unanet University to support partner certification requirements, track progress, and manage prerequisites.
• Own and grow the Partner Community by sharing updates, awarding badges, and driving engagement.
• Process and track partner‑submitted leads, flag potential channel conflicts, and ensure proper documentation in Salesforce.
• Champion Unanet’s value proposition and product portfolio to partners, helping them understand and communicate the benefits of partnering with us.
• Manage partnership contracts, ensuring proper execution, documentation, and organization across relevant systems and platforms.
• Develop and maintain partner portal documentation, leveraging AI tools to draft, update, and organize content for clarity and consistency.
• Understand and articulate the breadth of Unanet’s product portfolio and its associated value proposition.
• Keep CRM data and partner records accurate and up to date to support sales, finance and program reporting needs.
• Participate in sales training, team meetings, and ongoing professional development to continually sharpen your partner program knowledge and skills.

• First 30 Days: Immerse yourself in Unanet’s product, the industries we serve, and our partner program strategy. Meet key teams, learn Salesforce, begin supporting the partner portal, and shadow day‑to‑day operations.
• First 60 Days: Process partner contracts and lead submissions, deepen product positioning, and transition to managing partner processes independently.
• First 90 Days: Confidently manage key partner program tasks, handle incoming partner requests, process leads, communicate the value of partnering with Unanet, and identify opportunities to streamline processes.

• 0‑3 years of experience with partner program or prior sales experience ideally in B2B software.
• Experience leveraging AI‑enabled sales and CRM tools (e.g., Gong, Copilot, Glean, Zoom Info) to optimize partner program management.
• Bachelor’s degree or equivalent work experience.
• Excellent communication, presentation, and relationship‑building skills.
• Knowledge of Microsoft Office suite (Excel, PowerPoint).
• Ability to manage multiple projects simultaneously in a fast‑paced environment with minimal supervision.
• Highly organized with strong attention to detail; ability to prioritize competing tasks.
• Collaborative team player who thrives in a cross‑functional environment.
• Strong problem‑solver with an analytical mindset to optimize workflows and processes.
• Willing to travel as needed.

• Experience with ERP software solutions.
• Experience in government contracting or architectural & engineering industries.
• Experience working with various partner types including VAR/Reseller, Services/Implementation, Technology/Integration and/or Referral Partners.
• Knowledge of  and Crossbeam.
• Power user of Confluence.

• We are a team – employees, customers, and partners working together.
• We are customer‑focused – customers are the heart of everything we do.
• We are driven – seeking exceptional outcomes.
• We own our success – every employee has a stake in our company.
• We do the right thing and have fun in the process.

Salary range for this opportunity is $60,000‑$70,000 per year. You will be eligible for employee equity as well as discretionary bonus compensation, subject to plans that may be in effect from time to time. You will further be eligible to participate in Unanet’s employee benefits plans and programs. For more details on Unanet’s benefits offerings, please visit (Use the "Apply for this Job" box below)..

Unanet is proud to be an Equal Opportunity Employer. Applicants will be considered for positions without regard to race, religion, sex, national origin, age, disability, veteran status or any other consideration made unlawful by applicable federal, state or local laws.