Transportation Coordinator, Transportation Logistics

Seasonal Passenger Services Coordinator Seattle Express(Traxx America Subsidiary)
Seattle, WAApril October (Cruise Ship Season)$21.75 $ 22.00 per hour

Join the excitement of Seattle's vibrant cruise season! Seattle Express, a trusted Traxx America subsidiary, provides essential shuttle transfers for thousands of cruise passengers between Sea-Tac Airport, nearby hotels, and the iconic piers (Pier 66 & Pier 91). As a Passenger Services Coordinator, you'll play a key role in delivering smooth, safe, and welcoming experiences for travelers starting or ending their Alaska or beyond adventures.

This seasonal position offers flexible, outdoor work with a dynamic team during the busy April October cruise monthsperfect for those seeking meaningful short-term work, supplemental income, or a fun way to stay active in one of the Pacific Northwest's most exciting industries.

Key Responsibilities Passenger & Shuttle Coordination Guide passengers efficiently to the correct shuttle staging areas for a stress-free start to their journey

Support check-in processes and verify manifests to ensure accurate boarding

Relay real-time load counts and departure readiness to dispatch for seamless operations

Keep loading zones safe, organized, and welcoming

Monitor service flow and proactively escalate any operational challenges

Luggage Handling Safely and efficiently load/unload passenger luggage

Organize compartments smartly to maximize space and minimize risk of damage

Provide friendly assistance with heavy or oversized bags Operational Support Collaborate closely with drivers, dispatch, and terminal staff to keep everything running smoothly

Maintain calm, professional communicationeven during peak congestion periods

Step in to handle special service requests as directed

What We're Looking For Excellent verbal communication and customer service skills

Ability to stay calm and composed under pressure in fast-paced environments

Tech-savvy (comfortable with basic apps, manifests, or mobile devices)
Strong team player with a positive, can-do attitude

Reliable, punctual, and committed to showing up every scheduled shift

Professional appearance and demeanor at all times

Prior experience in transportation, hospitality, events, logistics, or customer-facing roles is a plusbut not required; we provide training!

Physical Requirements Capable of repeatedly lifting 50+ lbs Comfortable standing and walking for extended periods

Able to work outdoors in Seattle's variable weather (rain or shine)
Quick and agile in busy, high-traffic terminal environments

Work Environment On-site at high-energy locations:

Seattle Cruise Terminals (Pier 66 / Bell Street & Pier 91 / Smith Cove)
Sea-Tac Airport and surrounding hotels

Shifts align with cruise ship schedulesexpect busy days with opportunities to interact with travelers from around the world.

Why Join Us?

Be part of a company that's been serving Seattle cruise passengers reliably for years. Enjoy seasonal flexibility, competitive hourly pay, and the satisfaction of helping people kick off unforgettable vacations. No long-term commitment required just a great seasonal gig!

If you're energetic, reliable, and ready for an active role in Seattle's cruise season, we'd love to hear from you.
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