Senior Business Systems Analyst; LT

Job Description

This is a term-limited position for an initial one-year period with a potential extension of up to one additional year contingent upon organizational needs and funding.

Join the City of Renton’s IT division as a Senior Business Systems Analyst for the Enterprise Business Applications team. This role supports large-scale, Enterprise Business applications such as ERP, HRIS, and Laserfiche. You will have direct participation in the ERP replacement project that is currently underway and will serve as a liaison between the City’s departments and IT. Your responsibilities include understanding pain points and software needs, gathering requirements for solutions, creating and managing RFPs, and leading cross‑departmental projects to implement these solutions.

Working for the City of Renton comes with an excellent benefits package, including:

• Deferred compensation with the City contributing 3% of the employee’s salary.
• VEBA Plan with the City contributing 1% of the employee’s salary.
• Medical, dental, vision and life insurance at affordable rates.
• Paid leave for vacation, sick, eleven holidays and two "personal" holidays a year.
• State of Washington Department of Retirement Systems public employee retirement systems (PERS) plan enrollment.
• Telework Program.

The City of Renton supports workers performing in a hybrid capacity (partial telework/in‑office) where job responsibilities can be performed remotely. This position may be eligible for a telework arrangement, up to 2 days remote, based on the operational needs of the City and specific Department. Regardless of job title or telework arrangement, City of Renton employees must reside in Washington State and within a reasonable distance to their worksite to respond to workplace reporting requirements.

For a full job description please :

• Act as liaison for business units and vendors for assigned departments with strong customer service focus.
• Research, document, recommend, and implement business process improvements; lead project teams to conduct needs analysis, gather business and functional requirements and specifications; document alternatives and make recommendations to the Department Administrator and Information Technology.
• Plan, implement and upgrade technologies throughout all phases of the software life cycle including initiating, designing, installing, configuring, testing, training, deploying and documenting.
• Respond to client requests for service on problematic systems and/or equipment; troubleshoot problems and develop solutions to requests escalated from other Information Technology teams; maintain and support applications and systems with varying degrees of complexity.
• Anticipate problems or delays and develop alternate plans.
• Coordinate, develop and maintain project charters and project management plans, including project schedules, budgets, deliverables, roles and responsibilities, communication, change management, quality assurance and risk management plans in concert with the Departmental project team.
• Maintain, administer and service software, including troubleshooting, scheduling, testing and patching, updating and upgrading servers and client computers.
• Monitor and control the scope, schedules, costs, and quality of assigned projects.
• Evaluate project success; identify areas of improvement and document for future growth.
• Mentor entry level staff in business process, leading teams, anticipating issues.
• Work with vendors and other Information Technology staff to design and implement architectures that include network, servers, interfaces, databases, integrations, and security.
• Determine training needs; conduct presentations and training; write and maintain technical system documentation and clear user materials.
• Translate functional requirements and specifications to contribute to Request for Proposal (RFP) processes for technology procurement; evaluate vendor RFP responses in relation to the City’s legal requirements and user specifications and make vendor selection. Manage the public purchasing process (e.g., RFP, Bid, etc.) and contract signing procedures. Assure compliance with the City’s Risk Management and legal…