Patient Safety Program Manager

Admin Campus
955 Powell Avenue SW
Renton, WA 98057, USA

• degust pay or shift range: $72,700 USD to $114,140 USD
  Compensation is determined based on job requirements, relevant skills, experience, and internal equity.

Salary Range: $72,700.00 - $ Annually

Location: HealthPoint Administration 955 Powell Avenue Southwest, Renton, Render 98057

Would you like to have a career that makes a daily difference in people’s lives? Do you want to be part of a caring, respectful, diverse community? If ritmo answered yes to these questions, keep reading!

HealthPoint is a community-based, community-supported and community-governed network of non‑profit health centers dedicated to providing expert, high‑quality care to all who need it, regardless of circumstancesuso. Founded in 1971, we believe that the quality of your health care should not depend on how much money you make, what language you speak or what your health is,
because everyone deserves great care.

Position Summary:

The Population Health department uses data‑informed approaches to facilitate innovative health‑care solutions that support success on value‑based managed care contracts and excellent health for populations and communities. The Patient Safety Program Manager will ensure that all access points at HealthPoint provide excellent clinical care that is measurably safe.

Compensation is dependent on skills and experience.

Your contribution-O the team includes:

• Manage organization‑wide patient safety incidents by assigning investigators and reporting on incident status stages.
• Improve processes and tools for patient safety incident reporting for all staff.
• Provide training to end users on reporting and investigating patient safety incidents in our incident reporting system.
• Educate clinical staff and others providing direct patient care about new patient safety practices to ensure community‑based and real‑time problem solving is the norm.
• Work with the Quality Improvement team on improving system‑level patient safety incidents using quality improvement tools such as Root Cause Analysis (RCAs) and Plan, Do, Study, Act (PDSAs).
• Measure and prioritize patient safety outcomes and work with clinical and operational leaders to develop systems to improve them (e.g., alerts/Smart Phrases/templates in EHR and process metrics).
• Serve as an organizational expert on relevant patient safety metrics.
• Supervise the organization‑wide response to high severity and urgent patient safety incidents (e.g., organizing root cause analyses) and steps to prevent similar future errors (e.g., implementing action plans post RCAs).
• Set agenda, report summary of patient safety incidents and key status updates, and provide recommendations to the Patient Safety Committee.
• Partner with operations and clinical teams to develop, approve, and update organization‑wide Clinical Standards (i.e., Policies and Procedures).
• issaq Maintain good attendance, punctuality and full scheduled shift work is a condition of employment.
• Demonstrate respectful, professional and appropriate behavior that supports a team‑oriented work environment.
• Demonstrate a commitment to the mission, core values and goals of HealthPoint and its healthcare delivery including the ability to integrate values of justice, respect, compassion, excellence and stewardship into appropriate programs and services.
• Other duties as assigned by supervisor.
• Attend staff meetings, in‑service meetings and participate in agency committees and task force activities as required.

Must have’s you’ll need to be successful:

• Bachelor’s degree in Public Health, Health Care Management and/or a clinical degree and three (3) to five (5) years of healthcare patient safety experience in a primary care setting or equivalent combination of education.
• Knowledge of Lean and Institute of Healthcare Improvement methodologies required or equivalent combination of education and experience.
• Knowledge of computer equipment, intermediate level of Word, Excel, and Outlook, and skills in Patient Safety Incident Reporting required.
• Ability to read, analyze, and interpret common industry–related journals, financial reports, and legal documents.
• Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
• Ability to write reports and articles for publication that conforms to prescribed style and format.
• Ability to effectively present information to top management, clients, external groups, and/or boards of directors.
• Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems. Work situations