Customer Service Specialist
Job in
Renton, King County, Washington, 98056, USA
Listed on 2026-01-16
Listing for:
Autonomy Staffing
Contract
position Listed on 2026-01-16
Job specializations:
-
Customer Service/HelpDesk
-
Administrative/Clerical
Job Description & How to Apply Below
Job Title
Customer Service Specialist (Order Entry & Payment Processing) — Contract-to-Hire 6 months
CompanyRenton-based manufacturer
LocationRenton, WA (Fully On-site)
ScheduleMonday–Friday, 8:00am–5:00pm (flexibility within ~1 hour)
Employment Type6-month contract-to-hire (long-term opportunity)
Pay$55,000–$60,000/year (approx. $26.50–$29.00/hr
)
We’re hiring a Customer Service Specialist to support a small, collaborative team (8–10 people). This role is primarily email/inbox management, order/data entry, and basic payment processing
, with light phone coverage. You’ll work mainly in Microsoft Outlook/Teams
, and you’ll learn an older ERP System (
Epicor 10
) on the job.
- Daily order processing and accurate entry of orders/purchase orders in the ERP
- Manage a shared Outlook inbox
: respond to product/order/payment inquiries and keep the inbox cleared/organized - Provide order confirmations, tracking updates, stock/ETA responses, and route requests internally as needed
- Basic payment processing (credit card payments via payment link or by phone)
- Light phone support (answer basic questions and transfer to the right internal contact; not a sales role)
- Support simple reporting/admin tasks (basic Excel reports, internal coordination)
3)
- Experience in customer service plus order processing / data entry
- Experience handling payments (credit card processing / payment links / invoices)
- Strong written communication (email‑first role) and comfort multitasking
- Proficiency with Outlook/Teams and basic Excel/Word
- Experience with ERP software (Epicor a plus; not required)
- Manufacturing/distribution/customer support background
Upon conversion to full‑time, the client offers a competitive benefits package including:
- Medical, dental, and vision
- 401(k) with company match
- 20 days PTO annually + holidays
- Ongoing training and development
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