HCV Program Specialist

About Us

Renton Housing Authority provides, with excellence, quality affordable housing in a safe environment for people in Renton. We are part of a diverse and wonderful community striving each day to render excellent and caring service to all who share the community with us. Our dedication is also to our employees. We believe in creating a culture that is supportive with opportunities for growth and development and a chance to make a meaningful impact.

Join us, as we make a difference for people who make Renton their home.

RHA serves up to 1,100 participants in its Housing Choice Voucher and Project Based Voucher programs.

We are seeking a detail‑oriented Housing Choice Voucher Program Specialist I to be responsible for the review and verification for continued occupancy to the housing choice voucher program. This role exercises considerable judgment and initiative in carrying out day‑to‑day responsibilities subject to established procedures, practices, and standards. Duties require considerable knowledge of HUD regulations on tenant selection and the ability to maintain tenant records and prepare accurate and concise reports.

Work assignments are performed under the general supervision of the Chief Operating Officer who will routinely review work through conferences, reports, and analysis of results obtained. Daily duties include a variety of office and field activities providing excellent service to participating families and performing tasks assigned by the senior management. The ideal candidate will have good organizational skills, commitment to supporting community housing initiatives and strong customer service skills.

• A. Voucher Issuance / move‑Ins

  Issues voucher upon completion of full application, eligibility, and briefing session. Once a unit is found and RFTA sent into office, rent reasonableness has been completed and an HQS inspection has been done and passed, then the move‑in can be completed. HAP contract and lease date need to match up.

• B. Continued Occupancy

  Conducts comprehensive reviews of rental assistance client case files to ensure eligibility determinations, rental assistance calculations, case management activities, and documentation are accurate, complete, and in accordance with Agency policies and procedures as well as applicable funding source rules and regulations; refers sensitive, highly complex issues to the Director of Program Administration for resolution.

  Assumes full responsibility to conduct Annual Reexaminations, Interim Reexaminations, and Special Reexaminations. Notify the program participant and landlord of scheduled reexamination. Interview the participants and all eligible adult family members. Verify and document required information. Calculate tenant share of the rent. Reexaminations can be completed via mail, individual or group briefing sessions, by phone, by other electronic means, or by home visit upon a reasonable accommodation request to persons with disabilities is required.
  
  Process requests for minimum rent hardship exemptions. Notify participant, landlord, and management of new HAP and tenant payment amounts. Enter reexamination data into the computer system and generate a HUD‑50058. HUD regulations require timely processing of Annual and Interim Reexaminations, including corrections.

  Reviews client files for accuracy and completeness and approves processing, especially if you are taking over the file from a prior HCV Program Specialist.

  Follows software protocols on the processing of move‑ins, interim recertifications, and annual recertifications as well as transfers and port‑outs/port‑ins. Accuracy is key to keeping all paper files and digital files current, accurate and complete.

• C. Resident Relations

  Serves as a resource for program participants and property owners on technical and program issues; refers complex or sensitive issues to Management when necessary.

  Establishes and maintains positive relations by interacting with voucher residents through formal or informal meetings, and through oral, telephonic, and written communication. During a pandemic, this goal will be placed on hold and only communicated…