Dispatcher - Reno

Requisition Number: DISPA
005944

LOCATION:

Reno, Nevada;
This is an on-site position.

SCHEDULE:

Full Time
SALARY: $27.73 per hour, with a scheduled increase to $39.67 per hour effective in July.

Direct Link:
Career Page:

** Please note, employers may close jobs on the website at any time.**

The Dispatcher position is directly responsible, under supervision, to provide communication and support services to drivers and clients.

Knowledge and Experience

• High school diploma or G.E.D
• 3 Years of field experience of equivalent.
• Must have valid driver license. CDL Class B preferred.
• Microsoft Office systems experience
• Multiline phone experience
• Experience working in a highly fast pass.
• Experience working in a highly stressful position.
• Effective oral and written communication skills.
• Ability to effectively interpret contract rules and requirements.
• Experience in Problem solving.
• Drug and alcohol screening:
  Employment contingent upon passing pre-employment drug and alcohol screen. Also, contingent upon receiving a favorable background check. If applying for a safety sensitive position, it may require a physical examination.

• Multitasking
• Good Judgement skills
• Demonstrated excellent written and oral communications and organizational skills.
• Ability to handle stress, including emergency situations.
• Computer skills, frequent use of Keyboard and Mouse.
• Ability to effectively decipher maps.
• Reasoning skills and Decision making.
• Contract interpretation skills
• Excellent organization and multi-tasking skills
• Must be able to bend, twist, reach, stretch and lift up to 30lbs.

• Supervise drivers in directions and immediate situations.
• Coordinates dispatching of drivers by receiving and transmitting radio calls.
• Inputs and retrieves computer data quickly.
• Answers questions and provides information to the drivers and clients over the telephone.
• Makes entries into automated computer system.
• Maintains accurate, up-to-date files and logs.
• Assists drivers in ensuring clients are delivered in a timely manner.
• Handle emergencies as they arise.
• Assemble schedules for the following day of service.
• Clearly document all cancellations and no shows.
• Assist in other departments as needed.
• Effectively communicate any problems or issues with managers as situations arise.
• Creative thinking, problem solving, reasoning, and decision-making abilities.
• Email and Internet Microsoft Office Applications Suite
• May be able to sit for 6+ hours a day.
• Must use computer keyb