Apprentice Associate, Field Technician

Apprentice Associate Field Technician – Reno, NV

Be unstoppable with us! T-Mobile is synonymous with innovation and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we're shaping the future of technology in wireless and beyond. Our work is exciting and rewarding. Join us, grow, and make big things happen. #BEYOU.

This high‑skill apprenticeship gives you at least 12 months of on‑the‑job experience, nationally recognized training, classroom instruction, and mentorship. You’ll learn from experts, complete projects, and earn a nationally recognized credential from the U.S. Department of Labor. Graduates can transition to related roles at T‑Mobile.

Program launch:
September 2020 in collaboration with the Nevada Apprentice Project. More states and roles will follow.

Must be a resident of the State of Nevada and live within 50 miles of Reno, NV.

• Provide technical support within and occasionally outside the immediate team; help drive network performance initiatives and resolve outages.
• Project management: tackle smaller projects or portions of key projects, providing accurate status and progress updates.
• Operations: identify and share potential process improvements, recommend them to senior technicians or management, assist in creating job aids, scopes of work, and maintenance tools.
• Continuous learning: enroll in and complete training to stay current on systems and products, and expand proficiency.

• Ability to learn quickly and attain minimum technical proficiency with Ericsson equipment in the field.
• Basic knowledge of the wireless industry and ability to work independently across a wide area of sites.
• Strong communication, teamwork, and problem‑solving skills.

• 12 months of hands‑on experience and mentorship.
• Nationally recognized credential upon graduation.
• Opportunity to transition to a skilled role within T‑Mobile.

T‑Mobile USA, Inc. is an Equal Opportunity Employer. All employment decisions will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity, national origin, or any other protected status. Discrimination, retaliation, or harassment based on any of these factors is not tolerated. If you need reasonable accommodation during the application or interview process, contact Applicant Accommodation@t‑ or call 1‑844‑873‑9500.