Regional Product Specialist, Excel NAMER Mining

Regional Product Specialist – EXCEL Foundry & Machine, NAMER Mining

Location: Pekin, Illinois or U.S. (with travel)

Product Specialist in Mining, North America. The Excel product specialists team works closely with FLS Mining team to convert opportunities across the multi-brand installed base. This includes training, sales visits, comminution and undercarriage audits, and any additional support needed.

This role is ideal for a technically strong service sales professional who understands crushing equipment, enjoys working directly with customers, and can collaborate effectively with customers and internal teams.

• Develop and expand the EXCEL parts business with primary focus on US by partnering with the FLS sales team
• Execute the go-to-market strategy established by the product head by driving accountability and focus with the FLS sales team partners
• Identify and improve any issues identified by sales in our market support
• Build and manage a healthy sales pipeline with accurate forecasting.
• Identify market needs based on customer and sales feedback
• Work closely with North American sales team and customers to develop service opportunities and win orders.
• Support and enable site account managers and customers with technical guidance, service offerings, and sales support.
• Serve as the escalation point for spares opportunities and customer issues.

• Support FLS sales with internal and customer training
• Market pricing and installed base feedback
• Frequent site visits to maintain market presence
• Identify Excel portfolio growth needs based on customer and sales feedback

• Work closely with engineering, sales, supply chain (SIOP inputs), and finance to ensure a smooth process from quotation through job completion.
• Act as the commercial link between customers, site account managers, and internal teams.

• Technical and commercial background with experience supporting the mining industry
• Proven experience in service, aftermarket sales, teamwork, and presentation/training skills
• Strong understanding of crusher components, wear parts, and extraction equipment
• Comfortable taking ownership while thriving in a collaborative, cross-functional environment.
• Willingness to travel to customer and distributor sites as needed.

As an equal opportunity employer, FLSmidth embraces diversity and equality by promoting an environment of inclusion.