Customs Formulation Specialist

At SFI Health, we believe we have the responsibility to bring proven natural health solutions to people’s healthcare needs. We are a global natural health company committed to sourcing and producing natural medicines to the highest standards. Backed by evidence of effectiveness, quality and safety, our products are marketed around the world using our international community of leading life sciences companies and distributor networks.

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About the Role

The Customs Formulation Specialist is responsible for developing, customizing, and optimizing formulations for nutraceutical and natural

health products according to customer requirements, regulatory standards, and internal quality expectations. This role involves converting

product concepts into manufacturable formulas, evaluating ingredient functionality, supporting scale-up, and ensuring compliance with

applicable industry regulations and Good Manufacturing Practices (GMP).

This position ensures the scientific integrity, safety, and market competitiveness of natural health and nutraceutical products. A skilled

Customs Formulation Specialist strengthens innovation capability, accelerates product development timelines, and supports compliance in

a highly regulated industry.

The ideal candidate brings together strong scientific expertise, exceptional attention to detail, and robust documentation skills to deliver

innovative, stable, and compliant product formulations. Experience in a smaller, entrepreneurial environment is preferred, as it provides

valuable visibility into the full product development lifecycle and fosters a hands-on, adaptable approach.

Essential Job Functions

Formulation Development & Optimization

• Develop customized formulations for dietary supplements, functional foods, and natural health products based on client

specifications, market trends, and ingredient research.

• Evaluate and select appropriate excipients and recommend alternate active ingredients for use in formulations based on scientific

understanding and regulatory requirements.

• Reformulate existing products for improvement, cost optimization, or regulatory updates.

• Perform ingredient research, including compatibility, stability, dosage, and sourcing considerations.

• Conduct bench-top prototypes, adjust formulations, and analyze performance to meet sensory, functional, and stability

requirements.

• Stay updated with the latest developments in formulation science and technological advancements in the dietary supplement

industry. Incorporate innovative approaches and ingredients into formulation strategies.

Documentation & Technical Support

• Maintain accurate formula files, raw material documentation, prototype records, and substantiation summaries in compliance

with GMP requirements.

• Prepare technical specifications, formulation rationales, and product dossiers for internal teams and external partners.

• Support creation of technical content for product communication, including labeling and supporting documents, ensuring

scientific accuracy.

Project & Cross-Functional Collaboration

• Partner with manufacturing teams to support pilot runs, scale-up activities, and troubleshooting during production.

• Collaborate with procurement to evaluate raw materials, identify alternative ingredients, and ensure consistent supply.

• Provide technical guidance to commercial, branding, and regulatory teams to ensure product claims, messaging, and compliance

align with formulation capabilities.

• Facilitates alignment across quality, regulatory, and production teams by clearly communicating product capabilities, constraints,

and design tradeoffs.

Regulatory & Quality Compliance

• Ensure all formulations meet applicable regulatory requirements

• Maintain documentation and processes in alignment with GMP standards and internal quality systems.

• Review and approve raw materials, vendor documentation, and manufacturing processes for compliance with safety and quality

standards.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are

representative of the knowledge, skill, and/or ability…