Operations Manager

Responsibilities

Recruit, train, and motivate a top-performing Plumbing operations team to achieve business goals.

Assess team performance and hold employees accountable for KPIs.

Oversee labor and material management to meet gross margin objectives.

Lead budgeting activities, including manpower, marketing, lead generation, sales, and client fulfillment.

Drive lead generation to ensure required call volumes.

Innovate recruitment and training strategies to attract the best Plumbing talent.

Implement best practices and new product opportunities to improve profitability.

Ensure adherence to Goettl’s high operational standards across service and installation departments.

Continuously identify opportunities for business improvement and expansion.

Competitive compensation and performance bonuses.

Opportunities for professional growth and leadership development.

Supportive, innovative work environment.

Equal Opportunity Employer with a commitment to diversity and inclusion.

Proven leadership experience in operations management, ideally in residential plumbing services.

Strong written and verbal communication skills.

Exceptional organizational and time-management abilities.

Proficient in MS Office and business tools.

Skilled in decision-making, problem-solving, and managing under pressure.

Physically capable of sitting, standing, and using hands for extended periods - local travel may be required.

• Functional Expert:
  Considered a thought leader on a subject
• Dedicated:
  Devoted to a task or purpose with loyalty or integrity
• Leader:
  Inspires teammates to follow them
• Growth Opportunities:
  Inspired to perform well by the chance to take on more responsibility

High School or better.

• Direct to consumer sales experience (3 years)
• Residential Plumbing experience (3 years)
• Leadership experience in home services (3 years)

Do Not Use

• OSHA 30 Construction
• OSHA 10 Construction

Join us as a Plumbing Operations Manager and be the driving force behind a team that thrives on innovation and excellence. We do things the RIGHT WAY, not the easy way.

Your leadership will shape the future of our operations, ensuring we deliver world-class service every day. If you’re ready to take on the challenge, apply now!

Goettl is proud to be an Equal Opportunity Employer, promoting a workplace free of discrimination and harassment.

Equal Opportunity Employer
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