Laundry Engineer

Essential Duties and Responsibilities

• Listen and respond to guest inquiries using a positive, clear speaking voice. Answer questions and offer assistance to provide guest satisfaction.
• Inform management staff of problems requiring maintenance and report any equipment deficiencies.
• Receive keys, radio and job assignments daily, coordinate work plan and apply standard maintenance practices.
• Maintain and repair all laundry systems and equipment.
• Communicate with other shifts to ensure any follow‑up on ongoing projects in order to minimize downtime.
• Ensure that all safety procedures are followed to include lock‑out‑tag‐out procedures, hot work permits, fire watch, etc. Learn, understand and apply all codes including building, fire and health department.
• Respond to accident scenes, emergency calls (fire, smoke, etc.) and observe and assist Journeyman. Act as a maintenance representative for the Property Operations department.
• Inspect projects to ascertain quality of maintenance and repairs, physical and operations conditions.
• All Property Operations employees may be required to assist in other job duties within the department at any time regardless of job classification.
• Maintain daily record of work requests, preventative maintenance work requests, craft cards and all union apprentice time sheets and related paperwork.
• Responsible for maintaining optimum operating conditions for proper building operations during varying weather and building loads.
• Lift/carry items weighing up to 20 lbs. and up to 8’ of height constantly, up to 50 lbs. and 6’ of height frequently, and up to 75 lbs. and 4’ in height occasionally.
• Sit, walk/stand, bend (at neck & waist), squat, twist (at neck & waist), kneel, climb, crawl, and/or reach (above and below shoulder level) as needed, or for duration of shift, walking 2-4 miles during an 8-hour shift. Fine manipulation of each hand, simple/power grasping and repetitive use of hands are needed to accomplish essential functions.
• Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules that reflect the business needs of the Hotel.
• Comply with hotel rules and regulations for the safe and efficient operation of Hotel facilities.

• In addition to performance of essential functions, this position may be required to perform a combination of supportive functions to be determined by the supervisor based upon the particular needs of the Hotel.
• Attend and participate in meetings in order to be informed of new rules, regulations and procedures and to discuss scheduling and/or other concerns of the Hotel and/or department.

• Can operate photocopier, two‑way radios, fax machine, etc., in order to perform job functions and assist guests.
• Engage in considerable physical activity on a continuous basis.
• Operate hand tools, power tools of trade including, but not limited to; wrenches, hammers, hydraulic jacks, snakes, chain hoists, drill motors, auger equipment, electric metering devices, etc.
• Read, write, speak and understand the English language in order to complete reports, correspondence, complete work orders, read blueprints and schematics, and communicate with guests and fellow employees.
• Analyze a situation in order to decide whether to repair or replace equipment, considering purpose and cost effectiveness, etc.
• Can analyze data and drawing conclusions from written and computer generated materials.
• Will remain alert throughout the duration of the shift and remain calm during emergency situations.
• Resolve issues using sound judgment and initiative.
• Organize and prioritize work and meet deadlines.
• Effectively deal with customer complaints and concerns in a friendly and positive manner. This involves listening to the nature of the concern, demonstrating empathy with the customer and providing positive and proactive solutions.
• Is able to comprehend and follow supervisor’s instructions.
• Maintain attendance in conformance with Hotel standards.
• Must be neat, clean and well‑groomed appearance.
• Can work with interruptions.

Any combination of education, training, or experience that provides the required knowledge,…