Corporate nCino Quality Assurance Specialist

About The Role

Summary

As a member of the Glacier Solutions Development (GSD) team, the Quality Assurance Specialist reports to the Quality Assurance Manager. The primary focus of this position is to test and perform quality assurance (QA) validation on business process solutions for assigned application(s) throughout the development lifecycle. The QA Specialist will test workflow-driven system processes such as Lending, Teller, New Accounts, Compliance, Fraud, and Core Banking interface solutions.

Documentation is kept up to date, and testing covers new systems, releases, features, enhancements, and break/fix solutions. The role follows industry standard waterfall and agile life cycles, and represents the IT Department to bank groups and management with professionalism and diplomacy.

Corporate Position Information
Location may be any available bank division across AZ, CO, , MT, NV, TX, UT, WA, or WY. Entry rate is $34.14+ per hour (calculated for Kalispell, MT).

WA Applicants ONLY:

Spokane $38.14 to $57.20 per hour
Wenatchee $38.66 to $58.01 per hour

• Executes quality assurance testing scripts, test plans, and defect management for software products and releases.
• Creates, maintains, and provides documentation on testing validation, bugs, and QA reviews.
• Executes effective testing scenarios using testing tools or third parties as needed.
• Upholds all Standard Operating Procedures as outlined in policy, procedures, and standards.
• Analyzes and collects business and functional requirements, translating them into accurate testing cases.
• Provides judgment, advice, recommendations, and best practices to senior management.
• Complies with all company policies, applicable laws, and regulations (Bank Secrecy Act, Patriot Act, OFAC). Completes online training courses by the due date.

The role requires the following:

• Required
  :
  Associate Degree in Information Systems, Information Technology, or related field.

• Required
  :
  Minimum 2 years professional experience in technology or equivalent banking industry experience.
• Required
  : 1 year hands‑on quality assurance software testing experience or equivalent bank lending or operations experience.
• Required
  : 1 year experience working with nCino or Salesforce.

• Manual and automated testing experience (Required).
• Basic programming (Preferred).
• Testing or QA experience with Encompass, Fiserv, Service Now, or other banking or loan origination software (Preferred).

Would an equivalent combination of relevant education and work experience be considered?:
Yes

• Significant trust, credibility, and diplomacy; ability to handle sensitive communications.
• Diplomacy, professionalism, and strong communication—written and interpersonal—to ensure adherence to policies and standards.
• Strong problem‑solving, analytical, and technical skills to understand testing plans.
• Excellent relationship development skills and a customer‑oriented attitude toward stakeholders.
• Ability to prioritize and execute tasks in high‑pressure environments with minimal supervision.
• Team‑oriented collaborative experience.
• Backup support capability for other staff members.
• Ability to present ideas in user‑friendly language.
• Self‑motivated and directed.
• Professional representation of the GBCI IT Department.
• Calm, professional interaction with diverse personnel at all levels.
• Reliable, timely attendance.

• Travel
  :
  Occasional travel (less than 10 days per year) by automobile, commercial airlines, and rental vehicles. Ability to lodge in public facilities.
• Working Conditions
  :
  • Environment:
    Indoor, climate‑controlled shared work area.
  • Noise Level: Moderate.
  • Lifting:
    Sedentary work; lifting up to 10 pounds occasionally.
  • Vision:
    Close visual acuity required for computer work and reading materials.
  • Physical
    
    Activities:
    
    Balancing, climbing, crawling, crouching, feeling, fingering, grasping, kneeling, lifting, pushing, pulling, repetitive motion, stooping. Most are infrequent; fingering and repetitive motion are daily.

Starting salary is dependent on experience and geographic location. Benefits include medical, dental, vision, life insurance,…