Packing Supervisor

Real people. Real service.

, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry‑leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

Job Type: Full‑Time, Exempt

Location: 196,000 sq. ft. in Reno, NV at 9460 N. Virginia St., Suite C, Reno, NV 89506

Schedule: Sunday, 9:00am to 5:30pm PST and Monday through Thursday, from 11:00am to 7:30pm PST

Salary: $66,400 – $83,000 per year

• Plan/organize work, train associates, and assign and direct work in partnership with the Supervisor or Manager, addressing issues and resolving problems
• Train associates on processes
• Assist the manager and other internal groups to meet and exceed customer requirements and production needs
• Assist the manager and other staff to ensure compliance with all company rules, policies and guidelines
• Assure the safety and security of team members and inventory
• Coordinate with other departments on processes and procedures
• Monitor associate production standards and partner with team members to ensure SOP's are followed
• Other tasks deemed necessary to ensure customer satisfaction, compliance, safety, and all company rules, policies and guidelines are met

• High school diploma or GED equivalent
• Ability to push and pull objects up to 60 pounds of force independently
  • Employees are expected to seek help or use appropriate equipment to ensure safety for any task involving pushing or pulling that exceeds 60 pounds
• Ability to stand and walk for up to 8-10 hours and up to 20,000 steps per day
• Fundamental understanding of inventory, supply chain and logistics concepts
• Proficiency with Microsoft Office applications (especially Word, Outlook, and Excel)
• Strong problem solving and time management skills; strong attention to detail
• Strong verbal and written communication skills
• Ability to work independently and multitask
• Ability to follows process and standard procedures

• We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include:
  • Comprehensive and affordable medical, dental, vision, and voluntary life insurance options
  • 401(k) with up to 4% company match
  • Paid vacation, sick time, and holidays
  • Company‑paid life insurance and long‑term disability
  • Discounted auto, home, and pet insurance programs
  • Flexible Spending Account (FSA)
  • Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
  • $750 annual professional development budget
  • Linked In Learning membership
  • Company rewards and recognition program
  • And more!
• We empower ownership – We all contribute to our success and we all share in it. Our Ownership for All program ensures each Supply House team member will benefit financially from the company’s growth and accomplishments.
• We promote work‑life balance– We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our monthly catered lunches, team building activities, out‑of‑office events, and Micro Markets to keep you energized!
• We support growth– We strive to innovate every day. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands‑on training, internal mobility options, professional development budget, and Linked In Learning membership.
• We give back– We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee‑nominated contributions, support for non‑profit organizations, and more.
• We listen– We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our annual feedback groups, regular 1:1…